I had purchased a voucher for Burlington Flowers via SpaServices.ca. It was for $40 worth of floral arrangements. The lady on the phone was very pleasant and was very polite. I had to pay a $15 delivery charge to have it delivered, which I was happy to pay. Unfortunately, on the day they …
Purchased flowers to be delivered as surprise. The arrangement was beautiful. The vase was elegant. My friend loved the variety of flowers used. Will surely recommend the establishment to family and friends.
I was unable to be in town for Valentines day this year so I ordered in advance and ask to have delivery. They took my credit card information wrong and instead of calling me to confirm it they just tossed my order away. Took 3 phone calls to find out what actually happened. the first 2 the just assured me that they would be delivered and the 3rd to finally realized they had my credit card... more
Burlington Flowers had to say Thank you , For helping our family during a very difficult time . We were lost trying to figure out what to do and what to order,but Faye made our ordering flowers for my moms funeral much easier , thanks to everyone at Burlington flowers , the flowers were amazing , Will be calling anytime we need flowers .Thank you again Sarah Limrock
Dishonest or incompetent - you decide? First, they billed us twice for the same product, ordered by phone. Second, when we detected the double charge on our credit card, we called and were told it was a mistake which would be corrected immediately. WEEKS LATER, when the correction was STILL not posted, we called again and were told "oops, we're being audited and don't have our files handy, but... more