I was in town for a reggata, it was the closest to the canal and had good reviews, so we booked. Good choice on our part. The room were clean and comfy. The staff was very professional. If you plan to visit Welland this is the place to stay.
All units are Suites, we had a one bedroom with King size bed, plus a pull out that worked for the three of us. You will need a car to enjoy the area. Bike path runs in back of Hotel also close to the waterway. By car you are about 20 to 25 minutes from Niagara Falls.
The staff were...
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Very nice hotel, the suite was large and lots of seating area in the living area. Kitchen area was much better than I would have imagined. Too bad there is no pool or spa. The only other thing was that I found the beds to be quite soft..... more
If you are coming to Welland for a rowing competition, you must consider staying at the Best Western Rose City Suites. My experience there was excellent. The bike path runs right behind the hotel and circles the race venue. It is very convenient. Also, you should consider eating at Don Marcos Italian Restaurant -- great food and service in a... more
Our trip to visit gramma lasted longer than anticipated, and we checked into this hotel for two nights. We were staying at the Comfort Inn in Welland for five nights prior, and there was no way we were staying there two more
nights (I reviewed that place too). Ideally we would have stayed at the BW for three nights, but...
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Very clean hotel. Very friendly staff. Niagara Falls is very expensive at this time of year. Hotel is a short drive from Niagara & very good value for the money. We were upgraded to a suite & it was fully outfitted for a longer stay. We will stay at this property again.
This is our go to hotel when in the Niagara Region. It is situated on the Welland Canal with the bike trail directly behind the facility. The hotel is always nicely maintained (renovations make it even better) and the people are so friendly and helpful ensuring your stay is as comfortable as possible. The rooms are large with wonderful amenities... more
Excellent hotel, recently renovated exceptional staff. However be sure to request to be put on third floor as I had to listen to the people above me walk around all night. Breakfast was hot but tasteless. Stick with the staples and avoid the hot items...... more
The suite at Best Western comfortably accommodated my family of 5. The beds were excellent! The hot breakfasts and maps directions provided by the hotel staff were invaluable! My GPS did not work in Canada, but with Best Western's help I got everywhere I needed to go!
Ideally located next to multi-use trail for cycling along Canal. Decent breakfast, very friendly, helpful staff. In-room wifi was typically slow but that is common in hotels. There were two computers in the lobby, free for guest use, with a printer, so the issue was mostly overcome. Overall, a very good stay.
Friendly, clean, tidy and comfortable. Great kitchenettes' if you want one. Reasonably priced. Beds are great, if you like them on the softer side, but that is a personal preference. Everything is clean and well presented.
I really enjoyed staying at this hotel. When traveling with children, It's a bonus to have a separate living area and kitchen. It makes life a lot easier. I agree with the previous poster who mentioned hearing people above. It's not a big deal because we're deep sleepers, but if you have a baby or sleep lightly you should consider... more
The room was nice enough, and the breakfast is great, but there's no saunas at all, despite what it says in the description. Was very disappointed by this. Should definitely be changed. The "fitness center" is small, but sufficient. Staff are very friendly.
Nice renovations of all rooms...accommodations a real plus except soap bars/squares way too small. Breakfast extremely good value, staff very congenial, owners appear to be putting money back into the business---very refreshing.
Large room, separe bedroom. More than normal noise on second floor.
Stayed there last week for 3 nights and it was a great experience! Beautiful hotel and largest room I can remember. Only complaints were thin ceilings. Request 3rd floor if possible. At 5:30 am on a Sunday morning we had a person in the room above us who did nothing put pace and walk around. Breakfast was great and would... more
This Hotel is wonderful. Our check in was great and the staff was wonderful. I left some items behind and they were more than accomodating to help me get them back.The rooms are wonderful and spacious and clean. We will make an excuse to come back and stay longer..
Thanks again...Rick & Lynda S...Sarnia Ontario
We stayed two nights at this Best Western Plus.
Our reservation and check in was handled smoothly. We checked in abut 2 hours early, but that was not a problem. All day coffee available in the lobby was nice to find.
We were upgraded to a 2 room suite for the same price as a double. Our room has a...
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Stayed one night with a friend. Big rooms, two comfortable queen beds in the bedroom and a sleeper sofa in the lounge area,so would be ideal for a family. There was a little kitchenette too. Very clean, the staff were friendly.
We totally enjoyed our stay at this hotel and would recommend it to anyone. Everything was to our liking. The location is not very close to the wineries if you want to do tours, but its not too far to drive. And its about half an hour from Niagara Falls. I love that its so clean!
Great breakfast for the team with hot pancakes and lots of cold/dry items. Great staff who knew how to work with teenage kids. Rooms are suites and are very well laid out with a kitchen that is kind of on its own away from the beds. Nice sitting area in the lobby and all-day coffee bar. I tried to book... more
Stayed for an overnight on business. Lots of free fresh coffee, lobby is big and welcoming. Place is very clean. Stayed on 3rd floor had a one bedroom king suite. Huge room and very comfortable. Includes hot breakfast. I will be back in better weather with family as this is a great spot to access area golf courses and some... more
Great place to stay at a manageable price. The rooms are neat and clean. Location is good with easy access to shopping and walking trails. The staff is friendly and the breakfast was great. We will stay here again.
The room setup was perfect for us. The staff was amazing, the suites were immaculate, and the hotel was very nicely appointed. Breakfast was perfect, too. We stayed here with the rest of my team for a hockey tourney in Port Colebourne. It was an easy drive to the rink and it was a perfect hotel for the team. We'll... more
NIce facility- suites are roomy, kitchen was a plus. Free internet and free breakfast was nice. Our suite had two queen beds and a pullout couch, two TV's a kitchen and a really large closet. It was clean, bright and quiet.
Beautiful room with 2 Queen beds. (203). Spotless and new. Only 1 night stay. East access to everything. Pleasant stay;however we could hear everything from the unit above us - every step and movement. Kept us awake Was not pleased but it wasn't their fault. Is management aware of this?
Also the electronic key was tempermental.
as worldwide traveller I love to take attention to the Hotel options on my destination.
This hotel gave to me exactely what I need in this city.
Two very quite nights, very confortable bed, wide room (n. 324 ) as junior suite but what is important: extremely clean !! Included the special battery free TV remote control supply ! This...
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I have stayed here several times now. It is my go to hotel in this region. For the price, you get a suite with comfortable furniture, lots of space, decent breakfast and usually reliable internet. Staff are very helpful and professional. Easy to find and centrally located for several larger communities without all the noise and traffic of larger centers.... more
We stay here whenever we go back to Welland. The rates are good (we get govt rates, so usually around $90 or so), and the hotel is always reliably clean and comfortable.
This time was no exception; we came in on Christmas eve, and as usual everything was sparkling clean with a lovely receptionist to help with the check in....
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I LOVE this hotel! I'm never again going to stay anywhere else but Best Western. I had heard alot of positive reviews about Best Western in general, and it's been confirmed after my stay. It was a beautiful, cozy and warm environment. I opened the door to my room and felt instant happiness. It was SPOTLESS and beautiful, very spacious.... more
The service was friendly and the room was clean and comfortable. Although I didn't require a suite, the kitchen was clean and would be great for an extended stay. The bed was very comfortable. For a business person, great to have a hot breakfast included with the stay.
This is my second stay here. It is a great place to stay in Welland. Rooms are great with very comfortable furniture. Staff is excellent. Breakfast is above average. Parking is easy to access. Very quiet area.
standard bw quality except not too many restaurants close by nor an in house restaurant so that's a bummer and they were painting the exterior and my room was filled with paint fumes ...still an okay stay though
We stayed in this hotel due to a family emergency. The staff was so kind to us, especially Ivy - we arrived early in the morning off a redeye from the west coast and she immediately got us into a room so we could shower and prepare for a tough day. Everyone was very helpful with mail, faxes, etc. The... more
The rooms were suites and were extremely comfortable. We had a king bed room adjacent to the elevator and were afraid it would be noisy. While you could hear it in the bathroom, it was inaudible in the bedroom. Breakfast was more than adequate but not spectacular. Parking was fine. Overall, an enjoyable experience for my wife and me.
We had a great suite, with full sun most of the day, coming into our room. The room was clean, quiet. and spacious. A two room suite with 2 tv's, a kitchenette, with a nice and clean washoom. The hotel staff is friendly and helpfull. The location is great to go into the town of Welland, which has great views... more
I stayed here for 2.5 weeks in September 2012 after I was put out of my apartment from a fire....it was an emotional and frustrating situation to be in and the staff were so friendly and made me feel at home while I was there. The staff asked me how things were going and genuinely seemed to care, which was... more
We stayed here for two nights over Labor Day. The hotel is clean and comfortable. We stayed in the suite room which was quite spacious for 4 of us. The kids slept on the pull-out sofa while we stayed in the bedroom. The room even had the stove - we didn't use it, but it's available. The breakfast choices were... more
Came into Canada to see the falls and the area for a weekend. The hotels in Niagara Falls were very pricey, so I checked surrounding areas and found this online. When we were crossing the border, the officer asked, "where are you staying?". When we said "Welland" he said, "why?! There's nothing there." ------- Only 15-20 minutes away from the... more
This was the second hotel we stayed in as part of our three week trip round Ontario. This place was marvellous. I said at the time I could have lived there. The space in the suite was amazing! It was a good base. We were there to try to try ancestors in the old Lincoln and Niagara Counties but it... more
Stopped here in route to Niagara Falls. The hotel is 20 plus years old
Rooms are very dated and extremely worn.
Even though we booked a suite for 4 (2 adults and 2 children), room was prepared only for 2 guests (adults).
When we asked the reception for their help, the girl brought part of the needed items. When we...
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We are on our honeymoon. We had a great stay. Loved the suite. We had great service and e erroneous was very helpful and friendly. The room was very clean. We will definitely come back again. We will recommend it to all our friends and family.
Nice location, friendly staff, very clean, generous sized suites with functional kitchenette. We booked this for ourselves and our wedding party and were very pleased. It is fairly close to Niagara Falls and would be suitable accommodation for anyone who is looking to stay away from the busy and expensive Niagara Falls area. The breakfast was also quite good.
Had the pleasure to stay another four nights at the Best Western Rose City Suites. This is an extremely well run hotel with an experienced management team that really cares and ensures that every guest is looked after and that their stay is a positive one. The staff and extremely friendly and always helpful. The rooms are well appointed and... more
My husband and I travelled to the Niagara area and stayed at this hotel for two nights. We were in town as a stop over, and because we arent familiar with the area, we did not know the best places to go for food, entertainment etc... The lady at the front desk was a lifesaver! She was able to recommend... more
Hotel is quite a distance out of the city/shops. Large room but small bathroom.
Walls are very thin, you can hear other residents in neighbouring rooms. A huge problem were guests directly above who while only walking around their room, it was very noisy and disturbing in our room below.
Breakfast (complimentary) was very good - all you can eat....
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Stopped here en route to Niagara Falls. The hotel is 20 plus years old but is sited on a beautiful property bordering the Welland River and we walked along the waterfront and had a lovely time. Kids were swimming, people fishing and boating.
All rooms are suites and the price was surprisingly low for this type of accomodation.
We stayed...
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Huge room, well maintained, many creature comforts! Our only wish is for a king size bed instead of a queen. Other than that, we love it. Especially a door on our bedroom!! Received good advice from the front desk for local pizza.
Quiet, clean and friendly staff, not to mention decent prices. The suite area is an added bonus and the kitchen an extra convenience. We did not have time for the free breakfast, but it smelled good and lots of folks took advantage of it.
Having stayed in the Niagara region many times and knowing the types of accomodations available, I...
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This is a nice suite hotel, in a nice location, not too far from the Niagara area and the Lake Erie area where there are many beach locales. It is far enough back from the road that traffic noise isn't an issue. Port Colborne is just a few minutes down the road. There are plenty of restaurants & shopping just... more
My family and I had to attend a funeral suddenly. This hotel was accommodating and friendly. The small kitchens were a pleasant surprise and helped cut some expense of eating out all the time. The staff were compassionate when they found out the reason for our visit and were kind to my family. If I were to ever get back... more
The hotel is nice - The best in Welland but pricey. We were disappointed to find that [...] price was only $2 less that the regular Hotel booking price.
Went for our son's birthday and dined in Niagara Falls, saw the fantastic fireworks at the falls and the live outdoor show! It was very good!
Our room was large and big enough for a family even though we were only 2 people. It had everything we needed for the weekend and the staff were very friendly and helpful. It was very inexpensive to stay there and we were very pleased with the service. Also, they allowed us a late checkout which was nice.
The Best Western Rose City Suites is located in the area.
A cozy suite awaits you at this all suite Welland hotel, only 20 minutes from Niagara Falls, and nestled right up against the Welland Recreational Canal. Welland hotels are fortunate to be tucked into one of the most beautiful regions in the world. Each room in this Welland hotel is suite-style with a separate bedroom, kitchenette, and living room, which makes them perfect for longer stays. We... more
The mission of our community relations program is to support the communities we serve by responding to their immediate and ongoing needs with our human, lodging and financial resources and wherever possible to work in tandem with our member hotels Best Western established its community relations program, "Best Western for a Better World", as a demonstration of our philanthropic commitment to... more