Ooooooh wow, this is one gigantic soap store. Seriously, how big does a soap shop need to be? Unlike the Southgate and South Common B&BW, this location (true to the mall that it resides in) is just a beast of a store. The candle section is the size of most normal B&BW - but, it still gets the job done. It may may be a bit daunting, and many times a mess and jam packed with the masses, but one... more

As far as service goes, this location is fine. I was offered help a few times. I do have an issue with one practice the company does however. I asked the sales girl at the counter about it and got a response which did nothing to encourage my repeat business. I have 3 decorative soap bottle covers that I bought there in the last 2 years. All three are different shaped and not one bottle of soap... more

While I generally prefer to stick to my north side location of Bath and Body Works in Londonderry mall if I happen to be in WEM anyways I very rarely make it out without stopping in here. They have a pretty consistent level of customer service regardless of how busy it is which is kind of nice. I always get a greeting and nine times out of ten someone approaches me right away to offer... more

Not a review but a suggestion - Help the planet by asking the Managers at all bath and body type stores to start offering refills on their products instead of wasting tonnes and tonnes among tonnes of plastic packaging!!! There's no need to buy a new bottle every time you need more soap! :D

I mentioned this to some staff members at various stores and they all say its a really great idea.

If there was a club for those who have bags of BBW products in their closet, I would be a member. When I go in, I remind myself of what I already have at home but somehow I end up with a bag of most products to bring home! Who can't use another soap, body wash, or lip product? Or always great gift to give a friend or two for birthdays and Christmas time.

I don't intend to buy so many products... more

Great deals to be found here! There are tons of different scents and products, and the staff are great at helping you find what you need. I also want to give a shout out to Juliana, who was so friendly when we were in there that our daughter insisted on writing her a thank you card.

I haven't been into a store, this is a review of the product only.

My sister bought some soap from BBW and at her request I tried it for a while. But it was really quite drying (my skin's on the sensitive side) and the ingredients were not for me. Mystery ingredients in "fragrance" scare me and so on. Ingredients on website do not match those on products. The soap smelled OK -- not great and... more

I love Bath and Body works! I know that there are zillions of shops that offer better quality of products but I totally enjoy their deals. Great to buy a bubble bath - don't we all love that? - liquid soap and moisturizer of the same odor .. my favorite currently is the mandarin orange and mango one. Yummy!

Have never spent less than $50 out here. It's my regular soap that I use daily. For... more

I look at this store like I look at the body shop. I believe it to be a store for girls. That could be because girls are naturally cleaner than guys. It's just a fact.

Anyways this store has all types of lotions and soaps, sprays, gels and other stuff that smells great. Everything is pretty girly smelling but it still smells great none the less. It's always extremely busy with girls and a few... more

Lucky I looked on the WEM website to find the exact location of the store because for sure I wouldn't want to be wandering throughout the mall because I am so not a window shopper.

So when I shop here, I just go for the soaps and massage oils. I was pleased to see I could get 4 soaps for $15 whereas in Toronto I think it was 3 for $20. The cost of doing business is Toronto I suppose.

Always... more

If you want something to put on your body that smells nice, Bath and Body Works is a definitely option. Shelf after shelf of soaps, lotions, sprays, gels, softeners, cosmetics - just about every item comes in several dozen different scents. I was turned on to this place by a friend who recommended the antibacterial soaps, which usually come three for $15 (or some other similar deal). I was so... more

First it was just Body Shop, then Fruits & Passion and all those drug store-quality fragrant body lotions appeared on the scene. Now everyone and their dog likes nice-smelling things - candles, lotions, aromatherapy oils, soaps, lip balms, body scrubs, lip polishes - It's outta control!

Every time I've walked by Bath & Body Works it looks like it's Boxing Day. This place is a mega warehouse... more

It looks like The Body Shop's got some stiff competition! If you're a fan of this popular lotions and potions brand, then you've probably already gone to see this new location. If you haven't, where have you been??

This store is usually jam-packed with people, but lately it seems it's even more so, if that's possible. BBW now has their new Christmas fragrances out, and prepackaged gift sets as... more