Bought one of my Cadillac's there. Good sales service by Nabil. Although, the building can definitely use a Reno. The design of the building and amenities are bit dated. Specially compared with the competition.

Wanted to buy a new car there and almost did but so glad I didn't. Tried to scam me with a demonstrator that they claimed was brand new. It had actually been driven around for at least several weeks by a staff member. When they showed it to me it wasn't even clean." New Car"--- I don't think so but the price was for a new car. They were sure upset when I didnt take it.
BEWARE !!!!

Two subsequent visits in a row they've accused me of doing things not even remotely logical. The first time I came in because after a transmission swap I had a burning smell when I brought it in they insinuated I must have spilled oil on the engine during an oil change. Considering an oil change had been on my to do list for a bit at that point and no one had opened the hood recently other than... more

Buying a car at Applewood was a fun experience. Nick kept the mood light and low-pressured, allowing me time to explore my options and to make my decision. The price they gave me on the car was exactly where I hoped to end up and so I felt confident that I had gotten good value for my money. The most impressive thing about my salesperson, Nicholas Murray, was that he was/is keen on client... more

Russ Dowswell helped me get my 2014 Chevy Silverado. Russ made sure the truck exactly matched what I was looking for, including the 3.08 geared rear end. This is my first new vehicle off the lot, and Russ did everything possible to make it an easy process.

Took my van in for warranty work on Oct 15, 2013 and was lucky to get John Lima as my Service consultant. John looked after me in a professional manner and kept me up to date with the progress of my vehicle. Everyone in the service Dept. were very helpful which made the experience very favourable. Good Job John & Applewood.

Bought a Used Chrysler Town and Country from Alice N. Deal was done 95% via emails and a couple phone calls. Van was exactly as described, and in better shape then i expected. Alice went above and beyond to earn my business, including staying late so i could make the 60 km trip across the city to see the van when i could. Excellent transaction, well worth the drive!!

I have never been as impressed with a service department as I have with Applewood. I recently brought in my Teerain for a minor isse and was greeted by Marco Banducci. he was fast and professional. The 2 shuttle drivers (one dropped me off and the other brought me back) were complete gentlemen. We had a nice conversaion, as if we were old friends. I work for a heavy equipment dealership... more

Recently bought a GMC Terrain. Maxine Nowlan was my sale rep. Maxine display very great customer service and has very good knowledge about the car. She also got me the price I wanted for my trade which was great. I will recommend her to any one look for a new car. Thank You for all your help.

Russell Dowswell was a real pleasure to deal with. His pleasant personality put my wife and I at ease right away, as we are usually very leary of
sales staff. He was very knowlegable and helped making the the Eqinox an easy choice. Russell took the time to explain every feature that came with our new vehicle and ensured we had a full understanding of how they worked. He handled all the... more

Potential buyer experience? Not as good. And here's why.

I came here to look at sweet Camaro (I've been eyeing the car forever).. The sales lady (SL) approached me.

SL: Hi, is your Daddy buying you this car?

Me: Uh, no. If I buy it, I'll be buying it for myself.

*looks me up and down twice*

SL: Then let's show you something more affordable. We have great sales on Chevy Cruze.

She didn't... more

As a full time student with a tight bubget and little time to spare, Alice Nielsen gave exceptional help in my search for a used car. I told her what I wanted and she found me an excellent vehicle. My experience at applewood was comfortable all staff treated me well and explained everything clearly. I would recommend your dealership and especially Alice as a salesperson to all my friends.... more

My husband and I are very satisfied and pleased with the service we receive from Rick Viola. Rick has made our visits very comfortable and explains in detail what options and selection of cars were best for us.
From follow up calls or to just ask us if we are still happy with our cars and just his friendly approach about always caring for his clients.

We will continue to get our vehicles in... more

Recently purchased a pre-owned vehicle from Applewood Chevrolet. Received excellent service from Alice Nielsen who works there as a sales rep. I was pleasantly surprised at how warm, fun and authentic she is as a person and in how she presents herself in her role in sales. She took away the anxiety for me that is attached to making big purchases like this and I really felt she was working for... more

I had gone in here with a friend that was buying a new car and she had a good all around experience with the dealership.

When it came time for me to change vehicles, I went to a few dealerships in the auto-mall that this dealership is located in since I was familiar with the area from tagging along on my friend's shopping and purchase visits.

I had a pretty stressful and frustrating time at... more

Dr

Great dealership. Thank you Mr. KACHOOEY