Hotel

The room was very very hot. Didn't matter what I did it was still over 30 degrees

no complaints

This is an older hotel and you can see that right away. But the hotel is very clean and nicely decorated. Our room was great (The bathtub could have been bigger). Julie was working the front dest when we arrived and she made us feel very comfortable after our long drive right away. All the staff were amazing, even the maintenance guy was willing to chat and be helpful. I would stay there again.

Nice for the price

Was traveling on business and stayed for 2 nights. It's more of an extended stay place with very large rooms, kitchens, etc. The rooms have been reno'd recently and while workmanship wasn't the best I've seen, the materials are good for the most part as was the new furniture (decent bed, TV). It was definitely a clean room. The housekeeping staff knows what they're doing and I tipped accordingly.

Spacious Hotel (Free Parking!)

Big rooms. Clean. Parking was free (which is unusual for downtown Edmonton). Kitchenette was awesome. Only issue is the elevators were REALLY slow. When we arrived we waited 10 minutes for the elevator (which we were told was because the house keepers were cleaning up for the day and using the elevators).

Nice hotel for a night

Other guests ruined the stay with no compensation. Other guests knocked on the door write loud waking my wife and child in the middle of the night then police coming to take a look inside the suite and finally topped off with a fire alarm pulled by those guests. Any compensation by the front desk staff? None! Other than an apology. Shower head pressure very low and not very steady. Location is... more

Spacious suite with great beds

Neighbourhood a little sketchy after dark, but otherwise a great place to stay, close to everything.

Lots of room, good location

It's not fancy, but it's so nice to have the full kitchen and the separate bedroom when travelling with the family!! Staff were friendly, the kids enjoyed the pool, the beds were comfy, things were clean. The kitchen is sparsely furnished but it was enough. We've stayed here before and keep coming back when we're all in Edmonton.

Only suite hotel downtown

We used to stay at edmonton house but since it is no longer a hotel, this hotel is our only option for a two bedroom place. It need a serious renovation, but the location is excellent and so were the staff. The breakfast it VERY basic. Just toast, muffins. Parking is free, which is a big plus down town. Beds were comfortable, but the kitchen and bathroom needs a serious renovation.

Nice, clean and spacious,affordable

Our stay was great, nice friendly staff and nice room

this hotel is a 2 star at best

our door hinge was not even attached to the door, so it did not close well, it was freezing because you only get ac in the summer and heat in the winter they say, so the warmest it got was below room temp. and the water pressure on the shower was so low we gave up and decided to go for a swim instead to clean the shampoo out..

Met our need as a family

Good place to stay. Requests were promptly attended to by staff

Parking structure was not easy to access. You need extra space to turn especially with an SUV or mini van. Very small space and not all floors in the parking structure has elevator, don't know why

My family and I absolutely love the room. It was really a home away from home. The elevator, however, is and old school stuff but well maintained and runs smooth. I recommend this hotel and I will be there whenever in Edmonton.

All amenities and central downtown location

The room was great but when using the swimming pool in the early evening there were no towels available and the change room was a mess. The phone located in the pool area was for emergencies only so could not call for more towels.

Near to all places . And yet reasonable

The hotel is really good but the hallway was little old as my daughter got scared that where we are going . Other then that it's a nice hotel to stay , with nice pool and close to all amenities. As for the breakfast I wish if it would had croissants and boiled eggs as well. Staff was friendly and cooperative.

A/c is garbage

Got only 3 hours if sleep both nights I was there. The a/c was on, but not strong enough to cool the entire room. Temp was 27 degrees in the room for most of our vacation. All the could offer was a fan. No discount. I have stayed there 4-5 times so far. First time in the middle of summer. Will be the last.

Clean comfortable room with stove and microwave.

Quick checkin Friendly staff Central location.

The service was great! From the front desk to housekeeping, all great service.

Not worth it

Had a poor reception from staff, arrived close to midnight and it seems that the worst staff are assigned the graveyard shift. Room was okay, but other hotels of the same price have much better things going for them and not as old. I would only stay here again if I had little choice.

Awesome apartment style room Only complaint is that there is No grassed areas to take dog to do business

Perfect for what we needed

The hotel was pretty good, good price for what we got, the staff was pretty nice and the facilities weren't awesome but overall good. The suite was fantastic for what we needed, plus we didn't have any problems with our baby.

easy to find.

Very noisy ventilation fan, Friendly staff.

I stayed in a large studio with 2 queen beds. The stay was comfortable...the bed were very comfortable. My only issue is that upon checking in, I was required to give a $250 deposit for security against smoking or use of illegal drugs while in the room. I was also required to confirm by reading and signing that I was not going to smoke or use any illegal drugs in the room and that if I did, the... more

Great hotel for the business traveller

I was in Edmonton for several days for work. The staff were very friendly and helpful. The suite was perfect for working out of (not too cramped) and the kitchen was adequately stocked with cooking supplies. The grocery store is a block away and made for eating in easy.

Could be the Best kept secret of Edmonton

The rooms were wonderfully big and somewhat updated. This could be the best kept secret of Edmonton with a few improvements. The room smelled of cleane. Aroma improvement would make a big difference. The pillows were all the same softness ( hardness) and lumpy it would be nice to have a selection of pillows to choose from. The breakfast had very little selection with no dairy or eggs. Improving... more

Extreme good value for money

Went to Edmonton for a conference. The conference hotel was twice the money for half the size. Alberta Place Suites gave me a suite with extra bedroom, kitchen and bathroom and it was within walking distance of the convention. The only suggestion I would have is about the breakfast. Not overly heathy choices available. I would go back in a heart beat.

Excellent Service

We had a one-bedroom suite and the rooms were shared by 2 couples; we were attending a near-by convention and it was just a short walk to everything we required. I would not hesitate to recommend the hotel to friends; the service was excellent, rooms clean and the breakfast was very well suited to our needs with the products always fresh.

Right location

Overall good stay. Room was large with a kitchen that we did not use. Bed was a little on the soft side for my liking but probably good for most. Parking is a little hard with a van. The parking lot to elevator and lobby is hard to navigate. Make sure you are in good physical condition.

Nice apartment style hotel

So nice to have a separate bedroom when traveling with children. The room itself was in great shape, and the parking downtown was free which was nice.

Mycket trevligt hotell!

Vår familj bodde här 3 nätter och vi trivdes utmärkt på detta trevliga hotell! Vi hade en liten lägenhet med kök och matplats. Vänlig och hjälpsam personal, och pool, frukost och parkering ingick. Dessutom finns det tillgång till tvättmöjligheter. Gångavstånd till affärer och restauranger uppskattades också. Skulle bo här igen om vi kom tillbaka!

In the heart of downtown Edmonton.

I had a great stay there. Hotel staff was very helpful and friendly.

Fantastic and Family Friendly

Our new favourite hotel. Exceptionally friendly staff. Serene, classy lobby. Large, clean suite with kitchen, big closet, and big windows. Soothing beds. Great pool with big windows. Free light breakfast. Free indoor parking. Free WiFi! Dog friendly! Great location downtown, close to public transit, the Saturday outdoor Farmers Market [on 104th, great for filling your fridge], and a supermarket... more

Where I stayed during the CHRA Congress 2014

Nice staff, loved my suite, great location, close to parks and pleasant places to walk.

Good location

We booked the apartment style room and it was huge. Plenty of room for 6 people. Having the kitchenette was nice. Not very modern but it was fine. The only issue was they didnt clean our room. Which with that many people, it would have been nice. We called for extra towels, wash cloths etc. they only brought up a few extra towels. When I mentioned it to the front desk they said they can do... more

No parking and bad elevators

Terrible hotel with bad service poor room design would not recommend this hotel and last time staying there

Enjoyed the place close to the conference area.

This hotel was kind of like a home, I had some of my family with us. They enjoyed it very much.

Harry potter visit

My family of 6 went down, 4 adults, teenager and child. We rented apartment suite and found it wonderful. Hotel is a good location bus stops for science center and mall half a block away. We didn't have to drive anywhere. Grocery store liquor store mall and cinema only 2 blocks away. Continental breakfast was good. Service was always helpful... more

Great for Family stay

We have been staying here for years and have seen management changes and renos...all for the better. Staff is friendly, rooms are spacious apartments with full kitchens and convenient with kids. Breakfast is basic as is the pool. Only warning is there is an after hours night club that goes nonstop until 6 am on weekends and the noise travels. I bought earplugs and didn't hear anything the... more

Clean hotel , close to amenities

Noisy, small gym & pool, very minimal continental breakfast , a little too expensive for what you get . They do keep it clean , other than that not very impressive .

Great Kitchen! Old and loud hotel. I wouldn't stay here again

I picked this place based on the reviews here. Here's the good:
1. The rooms are super large with plenty of space, which is very nice.
2. The kitchen is awesome AND there's a grocery store just 1 block away. Loved having breakfast in my room that I made myself. Lunch and dinner I went out, but could have just... more

Old hotel

The heater was so loud I didn't sleep. Expensive for the conditions of the hotel. Disappointed. Very weak free breakfast.

Very clean and comfortable

We stayed in this hotel for teachers' convention. Room was spacious and very clean. Bed was very comfortable. Lots of hot water and pressure!

Good

Older hotel could use a few upgrades but over all goo stay!!!

room size

Great apartment style rooms. Fit our large family well.

Very nice location in the heart of downtown.

An old building but felt very comfortable with my family.

Ok hotel downtown could do much better

Terrible parking. Terrible design and very small elevators and narrow halls. Very difficult to get in and out of.

Really, disposable plates

We came to town for a getaway weekend and had a great time.
We enjoyed our room, it was cleaned very well and spacious. Loved the grocery and liquor stores a stones throw away.
However, though we were pleased to see the card in our bathroom stating their environmentally conscious towel washing procedures, we were gravely disappointed about the disposable,... more

Definately not a five star hotel. The rooms are far too expensive for the standards of the accomodation. Rooms were dingy and dark, the kitchen looked like it hadnt been cleaned in years, and the bathroom had mould in the grout of the shower. The level if customer service was on par with the staff of RyanAir

Not bad don't have a tall truck

We couldn't get our 1st choice in hotels so we booked here for a trade show
This is a converted apartment building from the late 70's or early 80's.
Elevators are small and parkade very small and hard to park a large size vehicle in
Room was a converted Bachelor apt so main room was large with 2 queens good... more

Great for families

We stay here anytime we have to go to Edmonton overnight as we have 4 children and very few hotels accommodate. I also love that its downtown with no extra fees for parking.

Great location

Great location, VERY CLEAN ROOM! i loved it and staff was very friendly.

The breakfast was very disappointing. I could not fit my vehicle in the parkade - they have an unusually low roof and we were not made aware of this.

Spacious and affordable hotel with great location

We came to Edmonton to visit elderly relatives and spent three nights at Alberta Place. Our suite was spacious and clean, and I found the bed particularly comfortable. The kitchenette has all of the basics to prepare meals. The weather was -20 degrees, and so having a large grocery store and a good selection of restaurants and pubs within a few blocks was an important feature. The staff are... more

Horrible

They didn't tell me that the 250$ deposit they took for the room would have a hold on it. When I was leaving they let me know that it would take up to two business days to be back on my credit card. When I called my bank they told me it was actually ten business days, not two. They claimed to have a free continental breakfast. It was old muffins and juice. I am VERY displeased with the entire... more

well where do i start

First let me say that if you do not know edmonton... I had selected that i required a hotel close to the west edmonton mall this is not even close 6 blocks to be exact. And the neighbourhood was suuuupppper sketchy late at night alot of bars and just all around "people of the night". The room was large and the one bed was very comfy. BUT the pull out bed was discusting. it was full of hair....... more

The hotel was beautiful, and close to the hospital

I loved the hotel and the most comfortable hotels I stayed in out off all the hotels I stayed at in Edmonton. The staff was really friendly who worked at the front desk. Our refridgerator was broken from the first night we stayed there so I told the front desk about it and because there maintance guy wasn't working they let us use a fridge in another room beside our room and the next day they... more

family suite is excellent for families with teens

We chose this hotel through the Harry Potter exhibition promotion. We were attracted by the family suite options, since we have two teenagers. The main room was large with a queen bed plus a living room set up with a chair and pull-out sofa. There was a tiny kitchen and a dining room, in addition to the bedroom that had... more

Very noisy but the staff were great

I stayed here on a business trip because there was no other convenient place to stay in downtown Edmonton. My room was very noisy both from the snow clearing operation in the parkade across the street and, more frustratingly, from within the hotel.
It sounded as though the elevator was either undergoing overnight repairs or in big need of some... more

Nice suites and friendly staff.I will be returning in the future.

The room was big and the beds very comfortable
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The room was dark and dingy. Curtains are old and ill fitting. Air
Conditioning is old and very noisy. A little uncomfortable with lot of
homeless people constantly at entrance to the Hotel entrance. The Hotel
is old and requires a lot of maintenance. Be aware that the advertised
breakfast is just cereal and toast on paper plates and plastic... more

good place

Will be staying at this hotel for the 4th or 5th time...always enjoyed my stay...very good staff...treated my little dog very well....staff are excellent and very caring....highly recommend this hotel.

Nice option for families

We had a group with adults, teens and a toddler. It was nice to have a large room with separate bedroom, a kitchen, large bathroom and space for an 18 month old to move around. Definitely an older hotel, but has had some updates done and is very clean. Pool was too cold for toddler, but teens had fun. Staff... more

Clean and confortable. Good experience

It was a good experience staying in this downtown EDMONTON hotel (103 St NW x Jasper Ave ), very well located, free parking, Wi-Fi in the room, free continetal breakfast and pool.
We used a suite in the fifth floor (2 king beds) for 3 people, clean and spacious, full kitchen for long stays available. AC works fine, TV flat... more

Brief "End of Summer Trip

The two of us found the Queen room with kitchenette Sept. 4th & 5th inviting & clean. We had another small window on another wall which we enjoyed having for 2 slightly different views and more daytime lighting. Both windows opened. The air conditioning can be adjusted to a specified temperature. Duvets on comfortable beds. The breakfast host, Graeme, was... more

We loved the fact that we could bring the dog and we were close to the river to run her. All amenities were close by, grocery store, coffee shops, restaurants, shopping and sense of security. The Staff was amazing!
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The continental breakfast could use a few more items.

The hotel was excellent for our needs; my husband and I plus our daughter & granddaughter so we all had that space and privacy.

Summer family trip

We had a 1 bedroom suite, and the 2 adults and 3 children had enough room to spread out. We really were glad to have a kitchen, after going to the downtown market. The hotel staff was helpful and pleasant. Everything they recommended, from restaurants to events (market, Taste of Edmonton) was excellent. The staff went well beyond the expected... more

- Jeannie at the front desk was amazing. We felt very welcome! - apartment layout and size of rooms - enormous bedroom (we stayed in the family suite) - central location - walking distance to many restaurants, La Ronde (rotating restaurant with great view). - LRT train is right in front of the building. - comfortable beds - good Internet - could see a Netflix movie - full kitchen with dishes... more

The price of the suite and the tap pass keys.
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The rooms had been too quickly cleaned and items from previous visitors found on the carpe. The fridge and oven had food marks on them.

2nd time: still a charm

2nd time staying in this hotel, we booked the same room type: 2 bedroom suite.
We got 2 queen beds: 1 in a separate bedroom. And a sofa bed.
A definite improvement during check in, we only need around 5 mins to get our room key.
Also, now we get free WiFi in the room, though the connection is quite... more

Nice to stay downtown just off Jasper. Good parkade, secure.
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Suite wasn't cleaned very often. Was there 10 days and suite only cleaned 4 - 5 times. Also, coffee was not replenished in room, had to go downstairs for coffee almost daily.

Good family accomodation

We stayed in Edmonton for two nights and the hotel was perfect for our three adult one toddler party. The rooms are huge with a full size kitchen provided. I thought the breakfast provided was good and Graham's friendly smile and conversation was a highlight. He seemed to enjoy interacting with our son which made breakfast enjoyable. Would happily stay... more

emplacement et cuisine équipée
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petit déjeuné

Absolutely perfect for my family of six, phenomenal service, secured building and parking and just a wonderful stay

Highly recommend this hotel. The rooms are SO spacious and they provide you with anything you need in the full kitchens. Loved the security of the locked, enclosed parkade. The breakfast was meek, with muffins, toast, bagels,and cereal, but the breakfast attendant, Graeme, was so great with our kids, helping get what was needed and going above and beyond to... more

Great Value for the Cost

We stayed here years ago before they reno'd it and again just recently. The reasons we chose it again was it's room design (suites), proximity to downtown and LRT. We were not disappointed. 4 adults and a child stayed in a one bedroom suite. The unit was large enough for all of us and the kitchen facilities were great. (... more

It was great to have a kitchenette. The room was spacious. Front desk staff polite and friendly.
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Narrow stairwells, awkward and small parkade (DON'T) try to use it if you drive a large vehicle, broken chair in my room, had to supply my own dish soap for my 5-day stay, a/c was broken during the hottest day as well as the remaining four subsequent day, bathroom was awkwardly positioned.

Not sure I was only in the room for 4 hours.

The room was very clean and comfortable. The front desk staff were fantastic!
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No handicapped parking space - my daughter has a van with a lift for her son who is in a wheelchair and the parkade does not have a large space that is suitable for getting him in and out of the van. Otherwise the hotel was very accessible.

Helpful staff. Roomy suite. Comfortable bed.
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Basic breakfast. Inefficient sound insulation of windows.

Kitchenette, roomy, great central location.
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Elevators have not worked well for the past 2 visits. Very inconvenient.

great accomodation

every time i am in the city i stay in this hotel and its always great! Quiet, clean and spacious rooms. I always loved their rooms with kitchenettes because utensils provided were just enough. Front desks were a little of the silent type of people but were able to help if needed, so not bad. For breakfast maybe they could... more

OK - Don't stay for the breakfast

The hotel was clean....a bit crowded in the room. The sofa bed was very comfortable. No air conditioning though. Windows did open, but I can't imagine staying in the middle of summer.
The breakfast was lacking. There was no fruit, or yogurt. There was three cereal choices, muffins and toast for your choices. The coffee, according to my aunt, was... more

The place is so clean the staff are so friendly and extremely helpful. It's also in walking distance to the shops places to eat and bus stops.

巿中心，且生活方便，房间宽敞明亮，厨房配备了基本生活设施。很方便生活。

We love the location and how big the room was
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The pool was down because of construction

de kamer en kookfaciliteiten
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-het ontbijt -het zwembad was gesloten, daar kwam ik speciaal voor -de ligging, erg veel stad.

Staff were great. Clean and spacious suite.
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Pool was closed therefore Gym locked but could, we were told, get key
from reception. Breakfast was basic.

Location, big rooms, kitchen

Freundliches Personal, grosse Zimmer, zentrale Lage
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Spärliches Frühstücksbuffet

Fantastic value for the cost

These suites are HUGE!! and I mean HUGE!!! If you have a large party this is a great choice. Clean and basic furnishings, but they are converted apartments so full kitchens and loads of room. My parnter and I had a 5 year old, plus 3 of our staff, so we booked two rooms, and we actually could have fit... more

Good if You're on a Tight Budget

The hotel is definitely old. It appears to be an old apartment building made into hotel suites. The rooms were VERY spacious. We had a separate bedroom and living room with a bed and pull out couch as well as a full kitchen. The bathroom was PITCH black at night (I don't like to leave lights on) so they could... more

The location is excelent... Just in front of the subway
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There was no problem during my stay there..

Keep up on the simple upgrades etc.tv s to hd plus satillite tv. Add king size beds for the adults in suites. A real buffet breakfast. Other then that the building is older and it's aging grandly.
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Slow elevators.

the whole experience was quite good and the staff very friendly and helpful i would definitely stay there again.
\n\nThank you for taking the time to review our hotel. I am so pleased to see that we provided you with a great stay. Our mission involves providing the very best service to our guests. We look forward to seeing you again on a future visit to Edmonton!! Warm regards, Tina Tobin... more

Highly recommend this hotel

I was a little apprehensive about staying here with some of the bad reviews but with the great price per night we decided to chance it anyways. I am glad we did! We stayed in room 1604 and it was amazing!! So much nicer than we expected. We had a private bedroom with a king size bed. The bed was... more

Staff was very informative of the breakfast, location of elevators, and any other needs we were directed to call down stairs. Prompt check out. Great location!
\n\nThanks for the feed back. Our Mission is to Provide our guests with a "home away home". Excellent Customer Service is our number one goal. I am pleased to see we met that goal with you. We look forward to seeing you again on a... more

Great suites and nice staff

Recently stayed at this hotel during a 1 night stay with friends while attending an Oilers game. Great location downtown; front desk staff were very friendly and helpful with parking. The room was great: Very clean, updated, large space and slept 4 comfortably.

Good Value for families

Check-in was seamless and staff are helpful, polite and receptive.
Our room had two queen sized beds. One of the queen beds had a bit of a sag in the middle but the kids found it to be comfortable. Comes with a 32 inch flatscreen toshiba TV. This is an apartment hotel with a sink, microwave, stove and fridge. Spacious... more

Great place for families

As grandparents, we love the Alberta Place Suite Hotel because the apartment suites allow both mom and dad, and grandma and grandpa, to have a private sleeping space, although the last time we stayed, the wall of one of the rooms had been cut down, thus reducing privacy. The small kitchen is well-equipped and adequate for quick meals and snacks.... more

There are no comments available for this review

The staff were accomodating. Suite very clean. Beds and pillows were very comfortable.
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Not enough parking.

Good value for the price

I was in Edmonton for a week for work and this hotel was close to where I needed to be. For the price, it is a good value. If you want a gorgeous fancy hotel with the convenience of a full kitchen you should expect to pay a lot more, it was clean and the bathroom was a fair size... more

The room was lovely. Nice and spacious with a good bathroom. Excellent location in downtown Edmonton.
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The exterior and internal common areas are a bit run down. The bed was too soft. Possibly my fault, but I wasn't able to turn off the heating, so had to keep the window open all night, which isn't very eco friendly.

very nice hotel. well appointed rooms. comfortable. down town is a plus. close to eating and shopping.
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elevators way to slow.

I liked location, big rooms, kitchenet, bedding.
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no herbal or decafe tea in the room, breakfast

We stayed in the family suite. More hotels need to figure out just what families will put up with and pay for a nice family suite. The children has a separate bedroom with two twin beds and a TV. There was a full kitchen, a nice sized bathroom, dining room and a queen bed and living space in the common area. It was perfect space for a family. So perfect, in fact, that we will likely stay again... more

nice big rooms,excellent service.
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not enough large suv parking, i had to go to a next lot to park in a bitter cold day.

The staff were always very friendly and courteous. The room was clean and well presented. We enjoyed having a kitchenette because we stayed for a few days. The bed was really comfortable. The parking was convenient and secure, although we would suggest that mirrors be installed in the parking garage to see cars coming from the opposite direction.
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The room was always way too warm for... more

The room was very large and having a full kitchen and full size table was a plus for the cost of the room. We had 3 adults and 2 teen agers staying in our room and we did not feel cramped for space at all. The view was great. Room was very clean and staff were accomodating and friendly. Free parking and in a secure parkade was awesome as well.
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The elevators were slow. Our bathtub was very... more

I really liked the friendly staff especially at the Breakfast Bistro. The room was exceptionally clean. And the pool was very warm and clean.
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Nothing

Excellent family stay

Our family of 4 adults and 2 small children shared the apartment suite for a 3 nite weekend stay. The dining table with 6 chairs in front of the window was a pleasant surprise. Having a full fridge and kitchen was so much better with children. Senior discounts are super! Our senior rate was under $160/nite!!!

down town space in the room front desk people
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No having coffee the next morning, because the room cleaning person did not refill it.

Great place to rest and relax

The staff are wonderful! They helped me park, find a place to eat, find the place I was going for training the next day...and they were always positive and personable.
The room was perfect. It was quiet, comfortable and clean.
I will definitely return to this hotel.

A Home Away from Home

We stayed at this hotel over a weekend while attending a conference.
The room was clean and beautiful.
The service was awesome as we are able to have a late checkout and park our vehicle underground until our conference was over, even though we had checked out.
We will be staying her again!!

Spacious room. The kitchen was excellent and incredibly convenient.
Staff were wonderful. Felt like small town hospitality.
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Room was a little musty. Air conditioner was very loud and barely
worked. Elevators slow and a little freaky.

Front desk staff and breakfast room attendant were super friendly and very helpful and attentive when it came to helping get a taix or find a place for dinner very orgainzed check-in with key and internet and breakfast coupons all pre-prepared! Great bed and duvet
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The lighting in the room was a bit dark and old style. There was an odd smell in my room when I checked in (previosu person,... more

I liked the kitchen in the suite - very handy when you have kids! I also like the lay out of the suites. For large groups it's nice to have the bathroom sink in an area someone could use it while another person is in the shower. The free parking is also nice. Until our kids are grown, we will always stay in this hotel when we visit Edmonton. Having an apartment style room allows the kids... more

Could easily be made great

Stayed for a week over Christmas visiting from UK. The apartment (while not one of the modernised ones) was functional and spacious, Reception staff supplied parking vouchers for nearby open cap park (vehicle oversized for the hotel multi-story) which was very much appreciated. Location is great, place is kept clean and tidy, good maid service and helpful; staff. The lifts... more

Spacious suite plenty of space for a family of 4 adults
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Breakfast basic staff started to clear away 15 mins before end of
advertised time.

The fact that it offered suites and kitchens. Location was also a big factor as we were spending lots of time at the hospital visiting a family member.
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we found the lighting totally inadequate.

The staff person was a bit aloof but professional enough. The area is right downtown, easy shopping.
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the heating system is loud and outdated. Inconvenience when you want ice or soda drinks.

the staff was friendly, room was very clean
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pool area was cold, not very easy accessible entery into pool with small children

Very friendly and professional staff, breakfast could be better

I stayed there a week ago for business, the hotel is not that new that said the place is really clean, convenient location, good price. The staff was very nice, always happy, positive and willing to help, they enjoy they job.
The only thing I would recommend to improve in order to be competitive is the Breakfast menu, very limited... more

The woman at the front desk was very personable and helpful. When we first checked in the evening. I dont remember her name, but she was very helpful.
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the younger woman with the mature woman when we checked out. the young woman must of had a bad day because she did not acknowledge , or even smile. I would not of checked in if thats who met us at the desk when we arrived that evewning. She... more

Comfy beds, free and safe parking .. Free breakfast and friendly staff!
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The rooms were quite warm and dry and i woke up very thirsty but there was no water we could drink in our room besides warm gross tap water.. If they provided some water bottles in the fridge chilled for us we would have been so much more satisfied with our stay!

The size of the room was great and the staff were extremely helpful.
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One elevator was out of order and the other was very slow and went up and down before getting me to my floor which was frusterating

Not much to like. I was wondering where the coin slot was in the
headboard. It was dumpy and rustic. It served the purpose for one night
and was thankful I did not have to stay longer.
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It was something out of the 60/s and 70/S. it was represented on the
website as being much better than it really was.

Convenient
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Did not receive a copy of my bill as requested and promised

Just OK for long visits

I've stayed at Alberta Place Suites for a total of 10 weeks through various trips.
The good:
*Huge rooms
*Good price
*Free parking
*Location, Location, Location
*Kitchenette
*Laundry (coin operated)
*Nice pool area
The bad:
*Not the best beds. Lumpy pillows and hard mattresses. I learned my lesson and brought my own pillow after my first visit.
*Slow elevators, just... more

Great experience. . k.boutilier

My husband and I have travelled alot and have stayed in a lot of hotels over our time. We had to find a place to stay in Edmonton for medical reasons and happened to come across Alberta Place mainly because of location. When we got there the 1st time we were very impressed on the size of the rooms and... more

Great time except

I have stayed at Alberta Place several times. The staff is very welcoming and friendly. I was a little disappointed because there was a rodeo going on in town, and they raised their prices per night almost $50 dollars! The usual rate for the room I stayed in was $179. However due to the rodeo, the price was raised to... more

Good value, but a couple notes

We stayed here on the weekend of October 20, 2012. What drew us here is that we have a family of 6, and could get an 810 sq ft suite with separate bedroom, kitchenette and dining area for well under $200/night. The hotel was nice in general, and located close to plenty of stores, coffee shops, and restaurants. The one... more

Location, room was also OK\n\nThe offered breakfast was really poor, I walked in, took a look and walked out to town for breakfast.

Perfect for a large family

Very clean rooms, with comfortable beds, and a nice kitchen.
We stayed with our twin two year olds, 4 yr old and 13 year old and we were not cramped and we stayed for a week.
The pool was dated, but nice, breakfast was carb-filled but kid-friendly, and the parking is a little scary with a van.
I would stay... more

Great Accommodations for a Family of Five

Finding affordable accommodations for a family of five is challenging at best. The Alberta Place Hotel offered us reasonable rates with free parking. Our kids loved their own beds (twin beds). The one bedroom suite was in great condition. We stayed two nights, Thurs - Sat. Came mainly for WEM. We did not go down to the continental breakfast because... more

Good price but very noisy hotel. We are staying on the 10th floor (I am still here as I am typing this) and you can open the win

The hotel is reasonably priced. The continental breakfast is simple. Toasts, muffins, cereals, oatmeal, coffee and juices. For a free breakfast, not bad at all.
The hotel is simple but spacious, clean and rightin the heart of downtown.
We stayed in suite with a I've bedroom separated by a door from the living room/dining room. The hinges on the door... more

Huge rooms, lousy maintenance

Our group chose the Alberta Place hotel as we were in Edmonton for a sports tournament and wanted the option to walk to restaurants or cook in our own rooms. The suites here are HUGE! We had 5 ladies in our room and it wasn't crowded. The beds were comfortable and the kitchen had a good sized fridge and 4... more

Great place to stay

The 2 bedrooms suite is really spacious. The bed is comfortable though it's quite hard.
The bathroom is okay if you don't mind the small things. Our bathroom wall and door are chipped and the bathtub's plug is broken so we need to hold it down while showering.
Breakfast is standard..very basic. Not many choices for food and if you're... more

Great hotel

The hotel was in a convenient location (walking distance from restaurants/grocery store/ mall). Newly renovated hotel, free parking, comfortable beds, lots of room, knowledgable friendly staff. As we were in Town for a sporting event we had to leave the hotel before breakfast was served on the weekend. However, with our apartment sized kitchen we didn't have to worry about... more

Well worth the money

We are a family of 6 with kids from 7 months to 14 years so a room for us can be hard to find. Although a basic hotel, it still has a pool, complimentary breakfast, and free parking. Staff are AWESOME! clean, safe, secure. For 145 a night to sleep 6 comfortably it was a great place in my mind.... more

Very Nice Stay

We stayed at Alberta Place in a suite with a kitchenette. The beds were comfortable, the kitchen clean and well supplied and the bathroom fairly spacious. We had a beautiful view overlooking the city. The staff was extremely helpful, assisted us with riding the LRT (bus), finding a bank to exchange currency, and identifying the main attractions for our short... more

We loved our stay

The people at the check-in were very nice and our room was big and clean. We stayed there for two nights and our bed was very comfortable! Not too far from downtown and even if the hotel is close to the airport, you don't ear them much in your room.

Nice and comfortable

The room was rather basic but it was nice and clean. the bed was comfortable. Staff was helpful and pleasant. Neither good nor bad - just average. There are other choices in the same price range but I would stay here again.

Very basic....stinks when a/c doesn't work

Staying here right now. It's 35 degrees celcius outside and with the a/c cranked up it's 26 in our room. The hallways and 5th floor by the pool and laundry are probably about 30. One of the elevators has been broken for 4 days now so you wait forever. It finally comes and it's full of peole.....wait again. Matresses are... more

A Nice Place to Stay

The old saying is true... don't judge a book by its cover!! When you walk into the Alberta Place Suite Hotel it is very suprising. The lobby is spacious and up-to-date with beautiful earthy rich colours and with that a great staff that welcomes you. The check in was seamless and filled with great information. The price of the room... more

Quiet, friendly, spacious, clean, convenient

My husband and I thoroughly enjoyed staying at the Alberta Place Suite Hotel. The front desk personel were very friendly and helpful. Our room on the 9th floor was spacious, quiet and sparkling clean. Extra nice bedding. It's right in downtown Edmonton which was very convenient for us. Free parking included. Breakfast was OK, but nothing to rave about. Nice... more

Love the rooms but not so much the breakfast

I've stayed at this hotel a few times and am always pleased with the rooms, hotel staff, and value. There is only one downside -- the continental breakfast is VERY sparse. For my family, that isn't a big deal as we tend to bring breakfast foods anyway. We stay in the family suite which is very spacious and the kitchen... more

Front desk staff nice to you unless you ask for something

My friend and I stayed here May 17-19. One person per room. Room was ok. Bathroom looked clean until I saw the ample amounts of hair caught in the bottom of the shower curtain. There was an obnoxiously loud family staying in two rooms who had no regard for others. When I called to complain, the front desk clerks answer... more

Spacious

One bedroom suite on 16 th floor facing east. Lots of room, good layout and comfortable. On Friday night too much noise from a nearby nightclub. Breakfast is very basic.

Great location, large suites with separate bedroom and bath extra bed in the living room. Rooms are clean.\n\nThe outside entrance of the hotel is ugly and dirty looking, the lobby is tired and worn.\n\nI actually would like this hotel if a small effort was made to clean and decorate the front areas of the hotel.The bedding needs to be updated. It is a good location with complimentary parking.

Liked the free parking, central location, wonderful to have use of a fridge and stove.\n\nBreakfast selection was bread or cereal, would like to see some fruit or yogurt. Desk staff had limited knowledge of the area.\n\n
Based on our room I would say it was a very basic no frills hotel. Beds were OK, furniture was dorm style. It was great to have the fridge, stove, kettle, dishes etc, so that... more

Staff was very accomodating and friendly.\n\nThe bed could have been updated to a better quality.\n\nThis hotel was great! The rooms were huge and worked very well for couples travelling together. The kitchen was well stocked and loved that everything was updated recently. Loved the fact that there was secured covered parking in the downtown core. We will use this hotel again.

Location was excellent and convenient for a downtown Edmonton business traveller.\n\nHotel retained a visibly run-down atmosphere. Restaurant facilities were inadequate for my needs.\n\nThis hotel is one quality notch up from a dive. I'm not sure I would recommend it for family travellers. Location is favourable for downtown Edmonton business travellers who don't plan to spend much time in the... more

The underground parking, kitchenette with dishes and a nice table to eat at, the furniture, the room was like an apartment!\n\nNo restaurant, no pop machine, the compliment breakfast wasn't all that great.\n\nHotel is right downtown, close to the LRT Excellent for concert goers. There are plenty of Restaurants around if you don't mind walking a little ways. Had very spacious rooms, nice decor,... more

“Hotel is right downtown, close to the LRT Excellent for concert goers. There are plenty of Restaurants around if you don't mind walking a little ways. Had very spacious rooms, nice decor, comfortable beds. Very clean.”

We got upgraded to an apartment suite which was a nice surprise.\n\nI found the hotel staff to be unfriendly and catty. I almost wanted to discuss this with them, but ended up leaving upset instead.\n\nThe hotel is clean enough, but the staff was by far the least friendly of any staff I have ever had contact with at a hotel. The continental breakfast was satisfactory and very basic.

Location and very spacious suite. Staff also very responsive to needs.

Liked the kitchen facilities.\n\nThe beds were not comfortable.\n\nThe hotel was what I expected - basic with a kitchen. The parking garage would be tough to navigate if you have a large vehicle. We were attending a concert and the hotel was in a great location to catch the LRT.

Good location..\n\nLack of advertising that their pool is closed.\n\n
I arrived at the hotel and the am told the pool is closed. Nothing was listed on the website. As advised a manager would contact me, they did not. The bed was small for a queen and uncomfortable. The frame was not lined up to the bed correctly and made it sag. Continental Breakfast was meh. Although clean and in a good... more

I found parking unsafe and hazardous. There are only 4-5 spots for van/larger vehicles. Only cars is parked. I almost hit the cealing with my SUV.

There is no room service, the breakfast was very basic. It is not even close to any other continental breakfast. There was no fruits. I couldn't even find hot chocolate.

A couple of good things. The suite was spacious and had a nice view.

“ Unfortunately, I booked through Priceline into Alberta Suites, booking a suite which was what I required for my stay, as there were 3 of us. When arriving at Alberta Suites I was informed they were full and I was sent to a "comparable" hotel and assured it is the same as theirs. (the Days Inn) At this point it's late, everyone is exhausted and I'm not going to drive around looking. The reason... more

We stayed at this hotel for three nights during Christmas. There were four of us: a 40-year-old couple, our teenage son, and 80 year old disabled grandfather. The only time we spent in the room was to sleep as we spent the rest of the time with relatives. The only complaints we had were minor: small bathroom, unsafe parking, and dreadful complimentary breakfast. When we left on Boxing day... more