We had flowers delivered, but the arrangement that came didn't look very fresh and we weren't very happy. So we called and explained and that same day they sent a gorgeous replacement arrangement which we are very pleased with. We thought that was good customer service.

I would highly recommend going elsewhere if you're looking for high quality flowers that will last more than two days and for good customer service to save yourself a headache. With their pricing listed as "Ultra high end" you are left with dollar store vases that they charge $6 for and flowers you can arrange yourself. I especially want to warn other customers to look at other reviews (ones... more

I have ordered over the phone, or simply stopped in here a half dozen times in the last couple years. I've received wonderful friendly service and would highly recommend this business. I expect to hire them for my for my wedding when I get married. It is hard to find professionals as passionate as those found at rose red.