Rip off

"Ray" came and gave us an estimate. He over estimated the square footage by 60 sq. ft. We had a second and third estimate confirm that. When we tried to question all of the little extra costs included in his estimate (because his little scribbles were illegible), he became very defensive. He knew was wasn't getting anywhere with us so he started to pick up his things and leave before we were even done talking. I had to slam the door behind him. Very rude, inconsiderate and no "Red Carpet" treatment whatsoever. He also had the decency to say that he was coming to our home to do the estimate for free (as if it was a favour), come on, that's your job! I wonder how long he has been ripping customers off. IDIOT.