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We purchased a pre-paid refill card a little over a year ago with 10 refills on it. Today we went to get the cartriges refilled and we were told that we needed the proof of purchase for the card. Now we were never told that we would need to keep the proof of purchase with their card. (Who has ever heard of that, owning the card should be the proof by itself) but because of a computer glitch in their system sometime this year we're out 10 refills that we had paid for. I personally think the whole thing is a scam and I think everybody should check their pre-paid arrangements with this company. I am certainly not impress with their code-of-ethics if it exists at all. Consumers beware.
Its a pure cheating shop. In the website, they published $10 off for toners. But they first increased the price of the toner by $10, and then decreased $10 as i submitted the coupon. They earn money by making us fools.
Plz find some good shop other than this!!!!!!!!!!!!!!!!!!