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We ordered from PP for years and the pizza was great. Last week I ordered (after 3+ years away) and ... awfull. The order guy had no idea about the menu, the "Specialty Pizzas" were not in his vocabulary - I had to order by topping according to the menu I saw on-line; and then what I got was totally sub-standard pizza, not what I ordered, and in boxes labelled "Wing Machine". Never, EVER again... more
honestly, just in a rush, looking for some quick pizza. I used the internet ordering, fairly simple. I requested a call back with my order to make sure it was correct. No one called me back. 50mins after placing my order and no call. I called the central call centre who was zero help and told me that my order was definitely processed. 2 hours later the order arrived, and incorrectly. I called... more
Ordered a pizza & wings combo dinner from Panzerotto Pizza and the wings were spoiled and rancid. Called back to the central phone number and was told by the operator that all they could do was send me another order of wings. I instead requested either a credit on account for a future order, deliver another food item of equal value, deliver me my $10 and pick up the rotten wings, but I was no... more