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Unprofessional and unreliable. I was expecting one of their team to arrive at 10 am (which he told the building maintenance man he would arrive at that time) and he was a no show. After many phone calls I am told he was on the road as late as 3:30 pm and then he phones the maintenance man (not me mind you and he had my number) to say he was sick and couldn't make it until Tuesday. This after... more
I was concerned about bed bugs, and within 24 hours of calling Orkin, a representative came to my apartment and did an inspection. She gave me the all clear (no bugs, yay!) and as no treatment was needed, I wasn't even charged for the inspection visit. Very prompt, friendly service.
FALSE ADVERTISING!
I had a rat scamper across the floor of my house on Friday night. Suffice it to say I lost it. I looked up a bunch of places and found Orkin. 24HR Emergency service it claims. Perfect. NOT. I phone the emergency line and an operator said someone would get back to me in the morning. 10:30am someone calls to tell me they don't work on the weekend unless it's pre-booked. So on...
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