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I was introduced to Okamura Dental two years ago, and I have felt like a VIP patient since day one. Like most people, I have never been fond of going to the dentist. During my first visit, I detailed things I didn't like about my previous dentist and they are always sure to walk me through every procedure (what they're going to do, and why they're doing it). They are incredibly thorough and... more
I have been with Dr. Okamura for a few years. He is a great dentist and is very patient with me and I have always been happy with the hygienists as well. His secretary, on the other hand, is awful. I am not the easiest person to deal with when it comes to the dentist as I have panic attacks and need to take medication for anything other than cleaning but I actually dread having to deal with his... more
Drs Okamura are very nice and personable. No problems there. Their reception staff is awful. I understand there is a demand on reception staff. The demand surely induces stress. I'm sure, nay, I know, not every client is nice but this reception staff seems to go out of their way to be curt and or rude.
So what does it mean? It means I took mine and my wife's fantastic health insurance over to...
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