Nice restaurant, cheap staff and food

We invited our best friends to what we thought was going to be a fine Italian restaurant.
To begin with, the scotch was served in liquor glasses. Let's go over this one and over how poor the menu was. When we finally started with the appetizers an inexperienced waiter dropped an oil bowl on my best friend's pants. We did not want to make a scene but you would expect a reputable restaurant to make it up to you for the damage.
Well, I was wrong. The waiters kept this accident away from the Restaurant manager, not even a bottle of wine on the house for the damage and my friend's discomfort they created. Don't even mention that a reputable house would have take this bill on them. It's not about the money, it's how horrible they ignored the mess they created.
When I asked for the bill the same unmannered waiter took away my glass of wine, even we did not stand up in order to leave. There was more than half of bottle of wine left and this "banquet hall" waiter was ready to ship us home.
What a service!!! What a shame.
Mr. owner, next time check on your staff and more important, how your guests are doing.