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Update - went back and saw his partner (Steven Chau) for a tooth extraction, now a week later still have pain and discomfort. the sorrounding teeth are sore and there is a bit of bone making its way up. Very very sore, 3 stitches were put in and finally gone. This was the worst extraction I have experienced. Phoned for advice and was told wait and see how it feels after the long-weekend ??? It has already been over a week. Very rough, bled for 3 days, still not right. Not a good experience at all. Originally I said "Kind and gentle, absolutely pain-free. Very clean office and good staff. Definitely will go back to him in the future.."that was in reference to Matthew Ng only.