I have never had a more terrible experience with a bank in my life. We unfortunately had a mortgage with this bank. It is our first mortgage and we did not know what to look out for. Due to unforeseen circumstances we had to break our mortgage. The fine was outrageous and the customer service was non-existent. They would not even consider negotiating (all other banks we have spoken to are... more

Just left the branch after unsuccessfully trying to withdraw $2000 cash. They can only provide $1000 as they let another client withdraw $75k and are now out of cash for the day. It's 9:50am on a Monday. This bank is an embarrassment.