I've been to many Mr.Lubes across the country but this one is takes the cake for being the stereotypical shoddy quick lube place.

No coffee or newspaper offered, did not go around to grease the door hinges or clean the windows like other Mr.lubes do. They did not even ask what oil I wanted before the guy started pouring it in. He sarcastically says... "Uhh synthetic?" When I caught his... more

Being lured by a c@!%!y free coffee and a free paper. They try and get you to buy things you don't need. A kid to be about 17 tried to tell me that my Tranny oil was expired - and my filter needed this. When I hesitated because it was going to cost me over $350 he told me they would give me 10% off and a free filter...umm, I am sorry when did car maintenance become a bargaining issue. Wont go... more

I visited your Richmond,BC location a few weeks ago. I had the worst experience ever!
I have always visited the one in Vancouver and never had any bad experience; however, this location really sucks.

1. The staff gave me the wrong direction and I scratched the bottom of my car.

2. Staff member told me about the problems I have with the transmission fluid and I specifically asked him to hold... more