Depends who your agent is. Ours was a senior guy who was never able to reply to an email and often 'out of the office'. We were always told to call him with any questions, not very convenient if you have a simple question you want answered quickly rather than waiting for his return to the office. His two 'assistants' were useless and just told us to call the agent with our questions even though... more

As a first time home buyer, I knew nothing about mortgages or buying my own home.

I am so happy that I was referred by my co-workers [at the bank] to this place.

Karen Mann has been fantastic. She explained everything, was easy to reach, and very professional.

I got the best rate with the best conditions. Better than anything I could find myself. They have access to like 20 lending... more

Tony Lam of Monster Mortgage gave truly exceptional service in finding us the best home mortgage options despite knowing that we might end up not needing a mortgage at all because our present house would likely sell in time. Tony was helpful, quick to respond to all our requests and to act effectively on our behalf, well mannered and highly professional in every way. We ended up not needing the... more