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Specialties
Monarch Pediatric Dental Centre believes that children are special people, requiring a child-friendly environment and specialized techniques. It is our team's mission to provide exceptional and comprehensive dental care that promotes oral health in all children and builds healthy and happy smiles that last a lifetime.
History
Established in 1997
Monarch Pediatric Centre opened...
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I was referred to Monarch Dental in Burnaby by my family dentist, as my daughter is needle phobic and she needed cavities filled. I went for our initial consultation and I refuse to go back. I received the first appointment of the day, and even then I only was able to see the dentist 25 minutes after my scheduled appointment (even though I had arrived 15 minutes early as requested - which turned out to be before the staff even arrived at work! So we waited for 40 minutes for the first appointment of the day). The dentist consultation was fine (they did another xray and found 2 more cavities), but when I discussed booking treatment with the front desk I was informed that the options were nitrous oxide, which they only offered in Port Moody or Surrey, in two seperate visits (very far to travel and would cause me to miss a lot of work) and that getting me a quote for general anesthetic which they did offer in the Burnaby office "wasn't my department", and besides it would take six weeks to get quote info back from Blue Cross! Full stop. She didn't actually provide me further means to get the quote, or tell me who to get it from. I had enough at this point left rather both annoyed and deflated with a child who was no closer to getting her cavities fixed, and a good few hours of my day more or less wasted.
I will be going to a different pediatric dental centre, as I really have no desire to go back to that office and try to deal with their chaotic and unhelpful staff. One visit was more than enough!
DO NOT BRING YOUR KIDS HERE!!! They messed up really,really BAD on my sons teeth!!! They accidently drilled my sons two front teeth out. No apology-nothing!
I am not sure how to give 0 stars-that is why there is 1 star.
This place should NOT exist !
They did surgery on my son cause they found almost every tooth needed work. Except for the two front teeth ; WHICH THEY ACCIDENTLY DRILLED OUT!!!
I went to Monarch P.D. to get a second opinion regarding my 7 year old daughter's infected teeth and crowding problem, because I was not satisfied with the diagnosis and assessment of the other pediatric dental clinic. Dr. Mark Casafrancisco at Monarch attended to my daughter's dental problem. Dr. Mark extracted the infected teeth and the teeth causing the crowding. He also put a spacer, a... more
I cannot say enough wonderful things about monarch dental and Dr. Mark and his staff. The dynamic in the office is friendly, casual and lively---no stress or stiffness for anxious kids (or parents!). Appointments run on time and everyone has a big smile, and the staff is well trained to distract children from any freezing needles required if your child has a cavity. Mark himself is efficient,... more
Monarch Pediatric Dental Centre offers these services: dentist.
Our goal is to help build healthy and happy smiles that last a lifetime!