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I took a brand new pair of unworn $400 shoes in for custom fitting. I gave specific instructions which they ignored, in fact they did the opposite of what I asked for and mangled the heals of my new shoes in the process. When I refused to pay they THREATENED ME saying they would "see to it I never got my shoes back". They still have not returned my property.
Sloppy amateurish work combined with ignorant hostile staff makes for very poor service.
Should get ZERO stars.