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1 stars 2 reviews

Modern Home Furnishing Inc

13479 76 Ave #100
Surrey, BC  V3W 2W3

(604) 501-0144

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Reviews [2]
1 star rating
JM July 05, 2012
Horrible customer service - do not shop here

I have never encountered such terrible customer service in my entire life. Ordered a hutch in January and still have not received it as of July 5th. Cannot get any information from the sales guy, Rick and now that the company has my money, they do not want to deliver my furniture.

Hutch was orginally delivered in May but they did not even come close to matching the stain of my buffet. But they still thought it would be okay for me to receive it this way. Apparently $750 does not guarantee anything. I lent them the door of the buffet so they could match the stain and they have also not returned it. This was lent to them in May.

Overall, just a horrible experience with this compay. They don't return my calls and they don't deliver when they say they will. Got a call at 9:45 at night from Robbie saying he was on his way to pick up the discoloured hutch. What kind of company does that?

Please save yourself a lot of trouble and AVOID THIS COMPANY!

1 star rating
pip January 24, 2012
POOR customer service

Damaged floor on delivery because bed was moved after being assured felt pads were under the legs. Apparently the beds do NOT have pads despite movers telling me they were there. Headboard screw stripped by simply pushing bed against the wall. Wrong dimensions of tables delivered despite order being clear. Furniture would not be delivered until it was fully paid for and now the tables have been delayed until mid Feb.(close to 8 weeks from original delivery) Owner refused to admit fault and pay the <$200 repair

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