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Michael J Alexander Salon
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mja
March 30, 2011
j3no
December 13, 2010
Reviews [2]
English
Response to Review
As the Salon Coordinator for Michael J Alexander Salon I would like to respond to the negative revue given by j3no. At MJA Salon, our mission is to provide excellent customer service and satisfaction to all clients that walk through our door. We are quite aware of the situation that was being described here. It is unfortunate that after a lengthy consultation and procedure this client was unhappy with the results, we certainly would not be the first Salon to experience this. We had offered to rectify the situation at no extra charge, she declined this as well as the blowdry. I would like to add, we do not "make" our clients do anything, she willingly paid her bill and even left a generous tip. With continuous learning partnered with L'Oreal Education, we will strive and continue to provide our clients with the service they have been accustom to for the past 7 years.
C.L.
Salon Coordinator
WORST salon ever!
I was supposed to get caramel and honey blonde highlights and partial highlights to fix my root and a toner all over to go a tad darker blonde for winter. They died my hair this disgusting dark mousey greyish brown with grey streaks because they left the dye in too long. I am now brunette and did not ask for what i got. On top of it they made me pay 160 dollars with NO CUT NO BLOW DRY or anything else. They didn't even wash all the dye out of my hair so I had to do it myself when I got home. DO NOT GO HERE. I have the worst hair now of my life. Not what I wanted and its not even a nice colour.
Very unhappy!
Business Description from the Web
English
August 14, 2013
Michael J Alexander Salon offers these services: hairstyle, beauty salon, hair salon, haute coiffure.
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