I have been going to this branch for years. They have a good selection of glasses. The pre-sales/sales service is pretty high quality. However, the after sales (e.g. repairs) needs improvement. I purchased a pair of Ray Ban glasses a few months ago. Unfortunately, one of the screws came off so I went back to LensCrafters to ask if it can be fixed. The lady assisting me was very nice but... more

I really enjoyed my experience with Lens Crafters in Square One. Their staff was so friendly and helpful. They let me leisurely shop without being too in my face, yet they still provided some suggestions based on the things I was looking for. When I was stuck between 2 frames, they were honest and gave friendly advice.

On the particular day I went, their computer systems were down across... more

Lenscrafters at Square One has the most friendly and helpful staff I have ever experienced at an eyeglass store. One employee that stands out is the retail manager, Carol, She has helped my husband and I purchase many pairs of sunglasses and also our eyeglasses. She always seems to know what style of sunglasses will suit our face and also knows what we are looking for. Every time we visit the... more