Went in to buy shoes for my wedding with my mother and the blonde lady working there made us both feel VERY unwelcome and had horrible customer relations skills. At one point she actually marched around the store asking who had left their coffee on a shelf (it wasnt us). We felt so uncomfortable that we almost left without the shoes. I left a complaint with their customer service people and... more

After shopping at Le Chateau for years, my wife and I had a horrendous experience dealing with an employee when returning a pair of pants. My wife had discovered a split seam while putting on the pants for the first time so we returned to the store to request an exchange for an identical pair but she was accused of tearing the pants herself and made to feel very uncomfortable. We will likely... more

Le Chateau is hit and miss with me.

The clothing is really beautiful, and their shoes & accessories are to die for - but the pricing is outrageous. For the most simple of clothing styles, the prices are more than double compared to other similar stores. The staff are friendly and knowledgeable, but I find they aren't very attentive. You have to go and find them, not vice versa.

Overall, this... more