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I was a regular here since the very beginning. I was always able to walk in and I was taken care of right away. Now, you may wait up to an hour before someone helps you. You also may end up sitting there for and extensive 4 hours waiting to finish your mani pedi while they're off doing other people's nails before finishing yours. They do not clean your eyebrows before waxing, nor do they use clean wax anymore! They used to make every appt an amazing experience but since they've gotten busy they are slacking way too much. My biggest problem here, that has drawn me to the point I will never go back is the nail fungus I am currently fighting off, and the infected ingrown toenail I have to get removed. Because of this nail salon I am on toxic pills that make me deathly sick for a month and a half. I also have to regularly get blood work done to be sure I am free of hepatitis and aids, since I quite often got cut from them jabbing at my nails. My life, is temporarily so stressful and very annoying because of them. If I hadn't gone there, I would be saved from so much of this ridiculous s@!t! All I can say is, don't go.