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2.5 stars 2 reviews

Landmart Homes

Golf Links
Ancaster, ON  L9K 1H9

(905) 304-5263

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Reviews [2]
2.5 star rating
Arthur S March 18, 2014
Disappointed buyer

My sister purchased a Landmart house in 2010. Her family was very happy with the house. She recommended me to buy one from Landmart. I've been at her house several times so I know how good her house is. I finally bought one in 2012 and the closing was October 2013. Then, the disappointment began...... They're too rushed to finish the house and didn't take care of details. Just ensure that the closing was not delayed. Missing shower door or granite countertop is common on closing day. We found lower quality of material and work (especially wood related) when compared with my sister’s house. Also, when you see how perfect model homes are (I’m not talking about decor/staging) you will not see same quality when you really buy one. Dents, scratches, glue, and rough surface are on staircase, rail, and hardwood floor.
I have double door entrance. The left side is for regular entry. The right one can be open for big furniture/major appliance move in. The right one is fixed with 2 brackets and doesn’t have levers on top and bottom. You have to unscrew brackets to open the door!
Two issues on PDI are carpet damage (about 12” long) on loft and hardwood scratches all over main floor. It took them almost 4 months to approve the replacement, both carpet (entire loft) and hardwood (entire main floor). Furniture couldn’t be moved in because they would be blamed for damages. When they reinstalled hardwood floor, I just knew that hardwood is engineered hardwood instead of solid hardwood. I don’t know if it’s common but quite surprising.
My washer and dryer were delivered in December 2013. The laundry room is on second floor so there is a curve to protect overflow. The thing is distance between the wall and the curve is too narrow that machines couldn’t fit it. After reporting, they responded that it’s standard size, they never heard this problem before, and my machines are too big!!! I went back to the store and couldn’t find any machines to fit in the laundry space. I went to model home to measure the laundry area (my house is same model as one of the model homes). It’s bigger than mine. Then, the repair was finally approved and done in March 2014. They are unable to fix the problems within reasonable time. It's difficult to communicate and get response from them. And, you have to fight for it.......
In January 2014, I found flooding in basement (carpet finished by Landmart). Sum pump stopped working due to dirt/stone which were not cleaned after construction. It took 4 weeks to replace underpad (not the carpet) and 6 weeks to clean the carpet.....
Finally, my house has open to below from second floor to main floor so I upgraded the structure to “open to below” (from main floor to basement) to create openness between all levels. It costs over $10,000 but turns out to be “open staircase”. The floor is not open to lower basement! The agreement was MISLEADING. I don’t know how this mistake happened. So far, they refused to do anything about it. I requested to meet with Landmart owner few times but requests were ignored.....
After you submit 30-day form, builder has 4 months to fix your problems. You will have about 5-month frustrating period. Landmart waited until last month to resolve the issues. 5 months after the closing date, you can report to Tarion for inspection.
My suggestion is there should have been a regulation to hold 3 - 5% of purchase price. It will be paid off when all major issues are resolved and buyers are satisfied.
I saw couple negative reviews on Landmart’s facebook last week but there is no option to do it anymore! They must be deleted. Landmart always keep good review on their website and facebook page. This must be the best place to share my experience with Landmart.

Good things about Landmart are design of the house and serviceman who look after minor repairs.

2.5 star rating
Darryl Greg June 24, 2009
Our New Landmart Home Rocks

We just recently moved into our new Landmart home in May and I have to say our entire fmaily is very pleased with our new home. The home is great and the community even better.

Thanks Landmart Homes for a great experience

Other Reviews from the web
November 22, 2009

We just moved into our new Landmart Homes house and it is great. We purchased in the Ancaster area and just love the neighborhood and the new house. Our kids love their new school and have made a ton of friends already. The Landmart Homes Service department was quick to address any issues we had once we moved in.

Brought to you by canpages

Business Description from the Web
September 08, 2013

Landmart Homes offers these services: contractor, landmart homes, new home builder, ancaster homes, dundas homes, general contractors.

Brought to you by ourbis

May 24, 2013

For over twenty years Landmart Homes have been building award winning new homes and town homes throughout the Hamilton and Halton regions.

Brought to you by crunchbase

June 17, 2012

Landmart Homes communities are located in some of the most prestigious and desirable areas in southern Ontario. Landmart's homes will take your breath away with soaring two-storey entrances, striking window designs, and other distinguished architectural elements

Brought to you by hotfrog

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