Friendly, knowledgeable, resourceful, honest

Our sewage started backing up, so we looked up a number of a plumber in the phone book. We lucked out because Koets was the first one we called. Everything from the receptionist to the knowledge and resourcefulness of the staff was stellar.

Our issue was caused from a recently installed hydro pole destroying our lateral connection to the city sewer. Our issue became more of a nightmare as we were forced from our home when the sewage got to our furnace. Koets determined the cause of the problem, took care of all the arrangements, contacted the city and the hydro company, and had them all meet to assess the situation. Nobody wanted to accept responsibility, and Koets went the extra mile to get everything sorted out. If it weren't for Koets' knowledge and experience (and genuine empathy and care for our situation) we would have been in serious trouble. In the end the problem was completely solved with the utmost efficiency, thank God.

I can't recommend Koets enough. I've been singing their praises to anyone who will listen.