been waiting for delivery since 12 today...it is now 6:21 PM? Called Trinity Kent 7 times since after 6 PM ...it rings and rings and then I get disconnected. Tried going on the website for more phone numbers...none. Tried sending a note via computer - unable. Horrible system...bet the computers are off again as everytime we have been there they are on the blink....Staff is super helpful but if... more

Went in to get a deck plan and quote. Called 'Ron' at Trinity location twice and he said (both times) he would email it 'when he got the chance as he was really busy'. That was over a week ago.We decided to go to Home Hardware where they were so accommodating, we decided to pay a little bit more for our …

I have never complained on a web site before and it is stressful. However it is more stressful to think that this company has provided questionable products and this is compounded by their offloading the issues unto everyone else. The product is BC western cedar clapboard, for exterior house finish. …