This review is for the sales department. We were looking for a second vehicle and were considering Hyundai so we came into the dealership one Sunday morning. It was our second day of looking at vehicles after going to Honda and Mazda the day before. Because we were just starting our search, we made it clear that we were not ready to purchase on this day but we wanted to do a test drive and get... more

When I brought my Santa Fe in for service I was told that my gaskets around my engine were all leaking--head gasket, oil pan, and valve cover gasket, sending oil to all other parts of the external engine. The Service Agent even said that they had to "jump start [my] SUV to get it into the service bay." I kid you not (the theory being that oil spatters had damaged the starter). He quoted a cost... more

Commendable service experience

I haven't bought a car there, but I have taken my Hyundai in for service close to a dozen times now. Often it's for warranty work, and they are very good about honouring it. I've heard stories of dealers that will argue with you on every possible issue if it's under warranty. With JP they are very accommodating with both warranty work and their service team... more