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Jim Gauthier Chevrolet Cadillac Ltd

1400 McPhillips St
Winnipeg, MB  R2V 4G6

(204) 697-1400

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1 star rating
Ryan Cruz Vancouver January 15, 2009, (Edited January 25, 2009)
Terrible Service

I have a 1991 Buick Regal GS with 200,000km at the time of repair. My turn signal switch needed to be replaced with an original, dealer-only part. At the time Jim Gauthier Cadillac was the only choice as they were the only dealership in the city with this specific part. I had my vehicle repaired at a total cost of $380 for parts and labour. After picking up the vehicle I realized that they did not realign the steering wheel after replacing the turn signal switch. This was a great hassle as I returned my vehicle to them and it took them about hour to realign the steering wheel. Once that was finished, I took the vehicle home thinking everything should be all right. Later that evening I was driving only to realize I had no high beams at all. I knew this must have been related to the repair as my high beams were functioning perfectly prior to having my vehicle serviced. I brought my vehicle back to the dealership the next day and it took them four hours to finally fix the problem. Having to come back and forth to the dealership and never receiving an apology is unacceptable, especially for a dealership who claims to pride itself on quality work. I would recommend avoiding this dealership at all costs.

Business Description from the Web
August 21, 2013

Jim Gauthier Chevrolet Cadillac Ltd offers these services: automobile, dealer, used, chevrolet, car dealer, new cars.

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