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3.5 stars 2 reviews

In The Mood

209-123 Carrie Cates Crt
North Vancouver, BC  V7M 3K7

(604) 990-0580

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Reviews [2]
3.5 star rating
Miral Retik October 12, 2009
Fun Friendly Love Shop

Great store. Friendly well informed staff made it a comfortable, fun experience. High quality toys, lubes, books and lingerie. I'm very happy with BOB my new battery operated boyfriend

3.5 star rating
TC August 23, 2009
Nice store and selection but....

While the selection and location of In the Mood is great and the store is very tasteful the only problem lies with the lack of tact of the staff.

Though I believe it is all with the intent of being helpful and making a sale what happens is the customer becomes uncomfortable.

Most people when entering an adult shop would like to browse without being hunted through the store, and when quietly looking not having a staff member 3 -5 feet away staring intently. It's unnerving. Unfortunely having experienced this more than once in the last 4 years I've attempted to shop in the store I'm going to cease going in.

I did attempt to speak to one of the staff in regards too it on my last visit which just resulted in her challenging me insisting she was not bothering me and could not grasp that staring at me was making me uncomfortable. I offered to leave all purses, bags etc at the door if the watching was due to shop lifting issues but she continued to argue that she wasn't bothering me.

At a dinner party on the same evening I discovered through talking to others that I am not the only one who has experienced this at the store and they have stopped attempting to shop there as well.

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