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I have been to this store several times...the people seem nice enough, but their prices are above average, or in some cases, ridiculous. I was shocked to see a new game (Brink) listed at 70$ when literally EVERYWHERE else had the game for 60$. I guess they figure they can overcharge for games since your only alternative is either the Source or to take a trip to Peterborough. I sure am glad Gamestop is coming to town!
I have purchased a bunch of stuff from there now. They have always been friendly to me, willing to help out with things, as well as accepted returns if there was an issue with the product.
A
I bought a brand new record from this store. When I went to play it, the record was warped. When my father took it back to the store, the manager fully admitted that it was a faulty product (a manufacturing error), but still refused refund or replace the item. He was very rude to my father and created an altercation in the store. Myself, my family, and friends will definitely not be shopping here in the future.