Refund policy

I recently made a purchase at this store. The items purchase were not on sale or clearance. When I found that the items would not suit my purpose I returned them the next business day. I was told that they have a NO REFUND policy - credit only. I am 50 yrs + and have never shopped in this store before and will never need one again. Their policy is written on their receipt which you would... more

Customer service skills are non-existent

Bought two exterior lights from them. Put the first one up - a hanging chain lantern at the front door - took me a good hour and a half. When I went to install the globe I noticed a small crack. I notified Home Lighting and they simply said they had no more in stock. I assumed they would look further for me. I installed the one over the garage a week later - a custom made style - also a small... more

The sales staff known where all the best deals and products are in the store. They also help you find it and very friendly. They make sure the service is taken care of in a timely fashion and overall, I would return to the store and definitely recommend them to friends and family.