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1 stars 3 reviews

Gracious Dry Cleaners

1508 Upper James St.
Hamilton, ON  L9B 1K3

(905) 318-2787

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Reviews [3]
1 star rating
kim April 04, 2013
they ruined my wedding dress

I wish I read this review before I dropped off my wedding dress to be cleaned. They destroyed my wedding dress, it's ripped and and wrinkled with holes from the cleaning process, the flower on the dress is gone. It looks like they threw the wedding dress into the washing machine. First they said they would fix it but it took 2 weeks to tell me it's not their fault and that it came like that and they yelled and threatened me when I asked for my dry cleaning money back and they'll call the police (I wasn't even yelling or screaming at them).

1 star rating
Amber August 24, 2011, (Edited August 25, 2011)
Ruined Wedding Dress

Gracious Cleaners ruined my wedding dress by creating pulls throughput the gown. Said it is to be expected and that they are not responsible for any damage during cleaning. Refused to fix. Refused to compensate. I've called every bridal store in Hamilton area to let them know about Gracious Cleaners terrible service.

1 star rating
sabphi July 17, 2009
Stay away - damaged shirt

The company damaged my custom made shirt by staining it with some type of their chemicals. The owner refused to provide any type of renumeration for the damage. The owner was very rude.

I am now proceeding to take legal action against the owner.

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