Horrendous customer service. They were supposed to arrive from 9am-11am. Got here at 2:45pm to set up the tv mount. They placed it too high.

They also didn't have time to put up the shelves as they forgot to schedule that time into the appointment. It's fine to make me wait 4 hours after the time they were suposed to be here, but it's not fine to stay an extra 20 minutes to finish the job?... more

Staff act condescending and dismissive towards female shoppers and always seem flustered. Shopping here is always stressful and it's a relief when I leave.

One technician was helping another customer (and not very dedicated) who told me to wait for another one to come help me so I waited for an hour (this was unexpected since the other technician is in the lab room not helping any other customer that I know of). He wasn't gonna say anything if I didn't ask him persistently even though I stood there for 15min with my laptop out on the counter... more