This is like the former Circuit City in the USA.. We stopped here for a connector after not finding anything at the Best Buy across the street. The Future Shop had three of what we needed....

Unlike the salespeople at Best Buy, the associates here knew what they were talking about. It's funny that two businesses with similar clientele and the same corporate owners are a world apart in quality... more

Amazing!!! At this store, it is possible to walk past 4 salespeople who are just talking to each other, on a slow weekday afternoon, and be obviously looking for something, and yet have no one ask if they can help you!!! Immediately went across the street to Best Buy, where I received prompt service!

Purchase of Fridge

Terrible customer service from the Futureshop online purchase. First I was charged the PST when it is not to be charged on Energy Start appliances. When I called to complain I was told there was nothing they could do. I asked for a manger and was told someone would call me in 48 hours. No one called. I called back at they now has a promotion for the fridge and asked to get the promotion and was... more