Not bad service instore but they have BIG issues answering their phone. Called back many times over many days. A big problem when you have to call back for stock/service. Not sure if this is a technical, staffing or just plain denial... don't care issue. As the case maybe it cost this location my bussiness.

Went to future shop NE Calgary 26ave store. Went in to pick up new cell phone i fell on mine and it was broken, the girl behind the counter said that i could not buy a cell phone????????, what ???? i had cash my account with telus was perfect just didn't want to sell me a phone, i argued with this waste of skin but she would not sell me a phone finally i left and walked into another electronics... more

A few quick facts:

1) Future Shop and Best Buy are owned by the same company.
2) Future Shop sales people are paid on commission.
3) Both offer comparable price match guarantees.

So although very similar, I do not enjoy being in Future Shop. Sure, the prices and selection are about the same, but the atmosphere and level of service are subpar at best at Future Shop.

Now, this specific Future... more