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I live in a very old house with a fireplace that presented some complications for converting to a gas insert. Riz was very knowledgeable about unforeseen issues (to me, anyway) and how to solve them. Even better, he fixed these issues without any additional costs.
I would definitely recommend Fireplace Depot.
I had been looking at fireplaces for my condo for over a year. The staff was very knowledgable and friendly. Got a fantastic deal and it arrived ahead of schedule.
Large selection, friendly and knowledgeable sales staff (answered all questions, offered ideas and alternatives, went the extra step to meet our requirements) punctual and professional technicians. The boss called after insatllation to check if we were satisfied.
Great experience!