Avoid this company. Unprofessional and overpriced,bad behaviour, no work ethic.
I rate Firenza below acceptable standard.

This plumber charged me for repairs which the previous owner of my unit had already paid for. I made the mistake of signing a blank invoice (which I assumed meant $0, as repairs had been paid for as condition of the sale of the unit). When I disputed the $300+ invoice, they phoned me numerous times threatening to put a lien on my condo, and then had a collections agency pursue me. My lawyer... more

As a downtown Toronto condo owner in a building serviced by Firenza, I have had quite good experiences with the people and the work done over the last 10 years - either on condo-wide or personal business. However, I had a terrible experience today, with a plumber who was unfathomably rude, aggressive, and actually threatening and who made it very clear that he didn't think of me as a customer,... more