Weblocal.ca

Search

business name, category, key word, etc.
Locations region, city or postal code for better results
No recent locations
Find local businesses, rate your experiences, and share with the community
Love It Hate It
0 1
popup tail
4.5 stars 56 reviews

Executive Plaza Hotel & Conference Centre Coquitlam

405 North Rd
Coquitlam, BC  V3K 3V9

(604) 936-9399

Get Directions
Start from:

What the community has to say about Executive Plaza Hotel & Conference Centre Coquitlam

Add Photo or Video
User Photos & Videos
Information from the business
English
August 16, 2013

Coquitlam BC hotel located close to downtown Vancouver. Book Coquitlam hotel direct and save

Brought to you by googleplus

Add your review
Reviews [1]
English
4.5 star rating
Jonathan Y July 08, 2015
Burnaby location absolutely horrible! General manager blackmails guests! Don't stay here!

This hotel wasn't even close to be at the executive level, rudeness from your hotel staff and contractors which I did not deserve from the moment I stepped into the hotel, very poor service and unfulfilled expectations. I both attended a high profile conference at your hotel and stayed at your hotel overnight. Both experiences were absolutely garbage, definitely wasn't treated like an "Executive" but more like a rat under a bridge which no one cared about and wasn't treated with an ounce of respect. The rooms were absolutely filthy with cobwebs running up the ceiling from the lamps, very small rooms where you literally had to walk sideways and room keys that wouldn't provide access to the elevators. As soon as I stepped foot into the hotel, I was greeted by their front desk that was extremely rude and had a huge attitude issue. The hotel did not offer any help with our bags (we had many) nor did they even appreciate our stay. They just didn't care. I was called a freaking liar by their Internet staff, High Speed Systems when I called them to report internet issues. The hotel didn't offer any apology on it. Housekeeping even ran over my expensive dress shoes with their equipment and cracked the sole in half.

In regards to the Internet, I have never been as abused and harassed by a customer service rep in my life. I thought this fellow was going to punch me because he just showed extreme aggression towards me and others in regards to this issue, and this was the president of the Internet company. The hotel would not take responsibility on the internet issues, but instead handed us off to the Internet company because they didn't want to deal with it. On the second day, they just ignored us completely and wouldn't respond to our phone calls or messages and left us, in a hotel room and conference without any internet connection. This was an internet marketing conference too so having an internet connection was absolutely required. We were promised an internet connection by the hotel prior to our stay without any issues.

The TV remote didn't even work during our stay we had to adjust the channels manually on the side of the TV and the alarm clock on the bedside table was 15 minutes in advance. None of these issues were fixed.

This hotel offers complimentary massages, which they don't fulfill either. We booked these with the front desk girl who told us they were in the book, but when we arrived they didn't even know about it so only one of us were able to get a massage which by the way was another total joke. I want an immediate and full refund. What a joke of a hotel!!! DONT STAY HERE!!!!!

UPDATE: THIS HOTEL BLACKMAILS PEOPLE TO REMOVE THEIR NEGATIVE REVIEWS FOR A POTENTIAL REFUND. CAUTION!!!

There is severe blackmailing and false practices by the Executive Hotel and Suites in Burnaby. I had a very bad experience at the hotel and I was promised a refund. The general manager then contacted me and said in order to get the refund I am required to remove the review on TripAdvisor.

As TripAdvisor's guidelines, this is considered fraud:

Pressuring travelers to remove a negative review on TripAdvisor.
Asking guests to remove their reviews in return for a discount or incentive.
Prohibiting or discouraging guests from posting negative or critical reviews of their experience.

I suggest you go to TripAdvisor's help centre and search "What is considered fraud?"

You've just made a huge mistake Mr. Gill. BIG mistake.

Other Reviews from the web
English
4.5 star rating
Great Night
August 22, 2014

Stayed at the hotel again last night we have been there multiple times. The staff are always friendly, the room is comfortable and clean and the hotel has some great amenities; pool, health center and steam room.

Brought to you by tripadvisor

4.5 star rating
Not the time we hoped for
August 22, 2014

We stayed at this hotel 6-7-2014. The room was clean,the breakfast was good.The experience we had was disappointing.We got a room with a jacuzzi tub,thinking we would have a romantic time.The tub did not work,the drain was broken,so even if we wanted to take a bath,we could not have plugged the Up.The jacuzzi jets did not work at all. When... more

Brought to you by tripadvisor

4.5 star rating
Clean and fun
August 22, 2014

My family and I came to Vancouver for 3 days, I picked this hotel since it was close to the skytrain, so we could walk the 2 blocks instead of fighting with traffic and downtown parking.
The first night was a little rough since we were above a wedding taking place a floor below us. They would have moved us... more

Brought to you by tripadvisor

Business Description from the Web
English
July 01, 2019

There are a total of 140 rooms on the premises. This popular hotel is ideal for both business travellers and holiday makers. Guests can enjoy the convenience of 24-hour reception. Guests can make use of Complimentary Internet access to stay connected to work or home. The establishment is wheelchair-accessible. Guests may take advantage of the on-site car park. This establishment DOES NOT allows... more

Brought to you by skoosh

October 16, 2014

With a stay at Executive Plaza Hotel & Conference Centre Coquitlam in Coquitlam, you'll be in the business district and minutes from Lougheed Town Centre and close to Simon Fraser University. This eco-friendly hotel is within close proximity of Queens Park and Massey Theatre. Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless Internet access is available... more

Brought to you by kayak

August 29, 2014

Property Location
With a stay at Executive Plaza Hotel & Conference Centre Coquitlam in Coquitlam, you'll be in the
business district and minutes from Lougheed Town Centre and close to Simon Fraser University. This
eco-friendly hotel is within close proximity of Queens Park and Massey Theatre.

Rooms
Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless... more

Brought to you by ian.com

All Rights Reserved © 2008-2019 Weblocal.ca