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STAY AWAY! They came to our place to measure our space and ultimately recommended a specific model of gas fireplace. We made a deposit but found out after that the model did not fit. When we asked for our money back, they claimed that a 50% restocking fee applied even though nothing was delivered and not fee was mentioned on the invoice.
I do not recommend this fireplace shop. They sell good products but from the time you choose your fireplace to the time it is fully installed takes several months. The store's masonry person went completely absent, never returned any calls, yet the store manager kept making excuses for him. We eventually hired our own masonry guy in order to speed up the process. The Easy Fire employee who... more