Terrible!!!

Donnelly Kia was a nightmare from the moment I put a down payment on my vehicle. Once I was locked in, service declined infinitely. They lost the keys to my trade-in and called me many times, trying to tell me I didn't hand in the keys. The financial officer I was dealing with quit and none of my finances were in order and we are still dealing with the bank on this issue 5 months later. They also changed the tires on the vehicle after it was purchased without me knowing, and put a pair of bald old ones on, and denied this. Terrible, terrible service, I strongly and very much do not recommend this place!