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Every day across North America, more than five million residential and business customers turn to Direct Energy for their electricity and natural gas, home energy services, energy efficient solutions and more. We are the largest competitive retailer of energy and related services in North America. At Direct Energy, we source, generate, trade, ... more
My water heater was installed by Consumer's Gas in 1998 . It sprang a leak. so I called DE to come and service my rental. The lady advised me that a $99 charge applied. After paying $23.99 a month for the last 3 years this charge seemed wrong to me and customer service agreed with me. The assessment person came and assessed that it should be replaced at no charge because it's a rental. 3... more
I was a little cautious to deal with Direct Energy. But the sales rep was very informative and saved me several hundred dollars over a competitors quote. I would have paid for things I didn't need. Not to mention the energy savings I'll get with the new more efficient furnace and air conditioning unit. Installation was perfect, on schedule, and very quick. I would recommend Direct Energy to... more