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This store had amazing customer service when we were looking for a house warming gift yesterday. We had multiple people help us find something and all of them were super friendly. The store was also very organized and easy to find what you're looking for.
I have been into store many times mostly just buying kitchen type items. But this last visit me my husband bought two major teams. A large storage unit and a large TV unit. The staff were helpful although we were a bit annoyed that the one sales person literally stuck right beside us the whole time. We even try to give him hints saying "OK will think about it for a bit" but he stood right next... more
Horrible customer service. The college student who first tried to help (Britanny) was nice and 20 times smarter than the store manager and the general manager. I was trying to exchange towels (a xmas gift) in an unopened package simply for another color, but it was too much for the two of them. They don't play good cop and bad cop but rather b@!%hy and stupid.I am donating my unwanted towels to... more