Laurent V - I want to respond to the obvious FAKE review, Laurent V left. I noticed that you mentioned that you were local when in fact you live in Seattle Washington? How can you be local to surrey, BC when you live in Seattle Washington? Also how do you know they have a pickup desk at Sears if you were hung up on and never got their valued services? Because your review is obviously fake,... more

Horrific. The lady that answered my phone inquiry sounded rushed and ignorant. I was very polite in asking a simple question. Before I was able to follow up on her answer, she hung up abruptly. It sickens me to the core when small businesses in my neighborhood behave incredibly rude. Concord is also affiliated with Sears (they have a pick-up desk there).