Why!

This manager seems like quite a moron. Even if the item is below cost, it is four dollars. Heck if i was him i would have offered for less... (I work at a Canadian Tire in Alberta) ya know why? Because I have instilled in me the belief in good customer service, I have acted upon this belief and have had many customers appreciate me. I think the best part of this is that he would NOT give you... more

On September 17th, 2005, I faxed and emailed the following letter to Canadian Tire's head office:
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Canadian Tire Customer Relations
P.O. Box 770, Stn. K
Toronto, ON M4P 2V8
Dear Sir or Madam:
I am writing to make you aware of the worst customer service experience I have ever had. After spending 2 years with Best Buy Canada, as well as management experience with... more