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Canadian Appliance Source
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bethanylup
February 06, 2013
Uwe
April 01, 2012
Reviews [2]
English
awesome experience
I am so glad I listened to my contractor and made my large purchase with canadian appliance source. He said that his previous clients purchased there and they were so impressed with the quality of service. I actually paid them a visit because the website was so clean, easy to use and helpful and the prices were shockingly good. Came down to the store on cartwright and I was so pleased with the friendliness of the staff. My husband commented right away that he liked that the sales rep because he was nice knowledgable but not pushy. It's hard for us to clearly choose when We feel that the salesman is being too pushy for commission or for whatever other reason. We felt really co for table knowing that we got the best products for our needs and we were informed of the current jennair promotion that we didn't even count on, how fun is that!! We ended up spending $2000 less than we budgeted for! Thanks Gladwyn! Delivery and instillation just came yesterday and the personnel was also well trained and polite and did a great job being careful not to damage anything. I tipped more generously than I usually do. we felt that We should pass on this experience to others who are in the market for appliances who value customer service but love getting a good deal at the same time. Thanks guys, I will definitely we back when my laundry pair finally dies!
Buyer beware
Went to the shop and purchased Whirlpool washer& dryer combo. Long wait to speak to a sales rep.
Paid and scheduled delivery
On the day were were told they don’t deliver to Scarborough, only the GTA, so we had to wait until they found the time to come to our side of town.
Obviously they don’t want people from Scarborough in their shop..
Obviously they have severe issues with Scarborough even though it is actually GTA.
Next promised delivery date was changed again and when they finally delivered the appliances, they were broken, scratched and dented.
Called the store to have this fixed. They refused to deal with it.
Had to call Whirlpool ourselves, they sent a technician who inspected them.
Well, were we in for a surprise!
According to the report that he filed, the units had been droppen and broken and then repaired with parts that did not even belong to that model, very obvious, mismatching panels etc.
Called the store ,could not get anyone on the phone, filed a complaint via email.
First they refused anything, then he offered to replace it with a more expensive model.
I finally agreed to this, but then was told that this model was also discontinued and we would have to wait several months to find a replacement.
I was not prepared to wait that long and asked for my money back.
That’s when it got really interesting.
They refused to pick up the broken appliances and refused to give my money back
I went to the store in person to ask for my money back
They refused and also threatened me with a law suit.
The jumped up little prick who owns the store then proceeded to jerk off about how rich he was and that he would destroy me and sue me into oblivion.
Since he was so verbally abusive we left the store only to have the owner follow us into the parking lot and to our car, verbally harassing us in front of our children until they started crying . Things got so out of hand I had to call he police on him.
So, we have brand new broken appliances, they refuse to give us back our money.
Buyer Beware, this is the worst shop ever.
Vote with your feet and wallet and shop somewhere else.
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