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4 stars 4 reviews

Callingwood Vision Centre : Dr Sarah (Van Der Putten) Keep

Suite #420, 6655 178 Street
Edmonton, AB  T5T 4J5

(780) 444-6407

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What the community has to say about Callingwood Vision Centre : Dr Sarah (Van Der Putten) Keep

Information from the business
English
January 18, 2012

Callingwood Vision and Contact Lens Centre welcomes Dr. Sarah Van Der Putten. We specialize in routine eye examinations, contact lens fittings including bifocal contact lenses, prescription sunglasses, emergency eye examinations, annual diabetic examinations, testing for ocular diseases such as glaucoma and macular degeneration and dry eye examinations. New patients and walk-ins are always... more

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Reviews [4]
English
4 star rating
Chris October 18, 2012
Great first impression

My first eye exam in years. The doctor was very knowledgeable and friendly. She photographed the back of my eyes and explained the photos in detail. I've felt rushed by doctors in the past; but I didn't feel rushed at all. Also, my prescription is very weak and I was not pressured to buy glasses. Staff were pretty friendly too.

4 star rating
Dr. V October 10, 2012
Dr. Van Der Putten

I sincerely apologize to any patient who has to wait for their appointment. I certainly make every attempt to stay on schedule, and I think most patients would agree the wait time in our office is minimal. Unfortunately, emergencies do occur from time to time which need to be addressed in a prompt manner. I always make sure that I give patients my full attention when they are in my exam chair. Most patients do prefer that I take my time to answer all of their questions even if it means they have to wait a few minutes to be seen. Again, I apologize for your negative experience in our office. Thank you for your comments, I will use them to ensure all of our patients have a better experience in our office.

4 star rating
thunderjack September 19, 2012
Poor Customer Service

I specifically booked my last appointment here for 9am which is the first appointment of the day. I ended up waiting 40 minutes till I was seen by the optometrist. Not a word was said to me by the receptionists or the doctor as I just waited until they got going and finished with another patient. Not sure if they double booked us but again nothing said. Also not sure if the doctor is of highest calibre as she cannot figure out the proper medication to cure my eye imflammation. I will never go back.

Business Description from the Web
English
May 30, 2013

Callingwood Vision & Contact Lens Centre offers these services: optometrist, optician.

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