Does not call back or service installations

Cls installed a septic pump July 2012, had concerns about pump April 2013, called Greg smith and he did not call back. My septic tank was leaking oct 2013, I called and called, owner answered second day, Tuesday and said he was trying not to work he would try to send one of his guys out. Took a week to get him out to find that the warrantied pump not working. I had to call ATTBC and leave a message with this company that I had done so to finally get a call back and for him to fix the issue. Cost me unnecessary $467 and the company charge me for re install for falty pump. If you have or had issues to need to report this company to ATTBC. A terrible service experience!!! No stars