The worst customer service I have ever experienced in Vancouver!
I bought two handbag on May 9th 2015 from Water st. Shop). When I bring one of them for exchange on may 19th, the asian seller was too rude. Talking with me angrily as if I have owe her something! (It was mentioned in the receipt that there is 30 days for exchange). She started looking the bad and repeating that you have used the... more

I came here more or less on my last Gastown trip out of curiosity than substance. Some of the clothes are ugly to be honest but there were some decently priced items for what it was. Customer service was good.

Solid 3.5 stars, maybe even a 4 for their marketing. While it's your typical souvenir shop targeting tourists, at least they don't plaster their store displays with "I Love Vancouver" T-shirts or First Nations products. Nothing against it, but every other similar store decorates the same way, bugs a marketer!

What attracted me to the store while walking by were their bobble heads: imagine a... more