Purchased a sofa, which was advertised as Top Grain leather, asked sales person she confirmed that it is genuine leather, I asked her how come it is only $800 she answered it is special for boxing week. When received I saw the tag on it: %40 leather, %60 PVC, I tried calling them, no body answered the phone, I went to store, sales person was not able to help me, I talked to Sale Manager in... more

Worst customer experience ordered online and they could not send in credit card called customer service 5 times on hold over an 1.5 hours they were uncooperative, told me it was the credit card company stopping the order called the credit card company they said no order was processed or even sent in from the brick. Contacted the brick they said hold for a minute and they will go check got hung... more

If you can avoid this store, please do at all costs. We went in the second week of November to purchase a couch and chair. We had been having a lot of trouble finding a couch I found comfortable. Luckily (or so we thought) that day we found a couch there that I really liked. We also found a chair that we really liked, with customizable options. So we made our purchase, and were told that the... more