Never had a good experience.

I avoid this dealership like the plague. I've never had a good experience here with anything. Customer service, diagnostics, etc. I thought it might have just been my personal experience but I've actually never talked to any local BMW or Mini owner who has had a good experience here.

One example for myself is having a SES light and error code ran there. Codes say the car is running lean. They tell me it must be the MAF but could potentially be lots of things, a new MAF is $675-$700. I left to consider my options. Pop the hood and look around 2-3 minutes. Look at the intake tubing where the MAF is located and there is a fairly obvious 2" diameter hole in the tubing. It was less than $20 to buy the part. Not only that, it is a fairly common problem and failure issue on E46 BMW's, just look online. Replaced, error code fixed. This is one example. You don't have to look far to find many more.